The battery, when on Hi won’t last long enough to sweep my (14) step stairs. With the long sweeper attached, the handle is at an angle that if used long enough, will leave a blister on my wife’s thumb knuckle.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
We are sorry to hear about the issues you are experiencing with the battery life and handle design. Your feedback is important to us, and we will share it with our product development team. Please contact our customer care team at askdysonUS@dyson.com for further assistance.
Works fine on Hard floors. Hard to push on the rugs.
Response from DysonBy Ridhu Sharma, Customer Service, December 18, 2024
Hello,
Thank you for your feedback. We are glad to hear it works well on hard floors, but we're sorry to hear about the difficulty on rugs. Your comments are valuable, and we will share them with our product team. Please contact our customer service at askdysonUS@dyson.com for further assistance. We appreciate your input and are committed to improving our products.