The cordless vac is quite convenient. But when using the 'Max' mode the battery doesn't last 40 minutes, without Max it doesn't feel powerful enough.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
Thank you for your feedback! We are pleased to hear you find the cordless vacuum convenient. We understand your concerns about battery life in 'Max' mode and the power in standard mode. Your input is valuable, and we will use it to improve our products. If you need further assistance, please reach out to our customer care team at askdysonUS@dyson.com and we will do our best to resolve this for you as quickly as possible.
Unable to hold a charge long enough to clean three rooms of vinyl flooring.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
We are sorry to hear about the battery life issue you are experiencing. We understand how important it is for your vacuum to clean all your rooms efficiently. Please contact our customer care team at askdysonUS@dyson.com so we can assist you further.
Good product thus far. Don't like that you have to hold the power button on the whole time you vacuum . My guess this is because it's cordless. Like that it is quiet too. Love that i can easily vacuum my steps now. Emptying could be a little easier...sometimes it's hard to open.
I love Dyson! But…. This is my second 8 and it’s so loud. Not as bad on carpet but hard surfaces is like a loud tank.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
We are glad to hear you love Dyson, but we are sorry about the noise issue with your vacuum. We understand how important it is for your vacuum to be quiet on all surfaces. Please contact our customer care team at askdysonUS@dyson.com so we can assist you further.
It was terrible! We have a small ranch home & could not even vacuum my rooms. My living room is 14 x 15. Bedrooms 12 x 12 (3)
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
We are sorry to hear that our vacuum did not meet your needs. We understand how important it is for your vacuum to handle all your rooms efficiently. Please contact our customer care team at askdysonUS@dyson.com so we can assist you further.
The Dyson vacuum is so powerful and easy to setup and use and I highly recommend this vacuum. I have had many different vacuums but this is by far the best on the market.