I love this vac. I just wish I could purchase additional accessories as it only came with two. I have to use my Dyson cannister vac in addition to this one. I have 4 cats and am constantly vacuuming as I am a clean freak. Charges fast and has a long enough charge to get things clean before the charge runs out. Please make more accessories!
Today was the first time using the hardwood floor attachment - it worked fine. Switched over to the carpet attachment and it jammed. Most likely on a piece of rock salt the size of pepper corn. Disassembled but saw no obstruction. Reassembled still jammed. What now🤔😒
I would recommend this to a friend!
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Response from DysonBy Jasvir Singh, customer service, December 13, 2024
Hello, thank you for sharing your experience with us. We're glad to hear that the hardwood floor attachment worked well for you. However, we are sorry to learn about the issue you encountered with the carpet attachment. It sounds frustrating to have the attachment jam on its first use, especially after trying to troubleshoot it yourself. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.