Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,221 Reviews)
Rating breakdown 4,221 reviews
5 Stars
2,631
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Me and me
Verified Purchase:Yes
I bought the Dyson V8 about three weeks ago and I am not impressed. I will never buy another product by Dyson again!
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, December 13, 2024
Hello, thank you for sharing your feedback with us. We are sorry to hear that the Dyson V8 did not meet your expectations. We understand how disappointing it can be when a product doesn't perform as hoped. Your experience is important to us, and we regret that it has led to such dissatisfaction. We would appreciate the opportunity to learn more about the specific issues you encountered so we can address them and improve our products. We would like to look further into this for you. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Donny
Gender:Male
Verified Purchase:Yes
Very strong machine. it only lacks having two brush heads like our first Dyson had.
Written by a customer while visiting Dyson
Posted by: Susieq
Verified Purchase:Yes
I bought this Dyson v8 about 1 month ago and was surprised how well it worked. I would recommend it for anyone!! Very pleased.
Written by a customer while visiting Dyson
Posted by: Hola
Gender:Female
Verified Purchase:Yes
Wanted to really love it, but it feels really cheep and not as powerful as I would hope it would be. Even with MAX on, my husband said it wasn’t as good.
It doesn’t hold a charge long. Do love the assessories it comes with!
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, December 13, 2024
Hello, thank you for sharing your feedback with us. We are sorry to hear that the product did not meet your expectations in terms of build quality and power, even on the MAX setting. We understand how disappointing it can be when a product doesn't perform as hoped. We appreciate your comments about the battery life and are glad to hear that you love accessories. We would like to look further into this for you. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: GBnNC
Gender:Female
Verified Purchase:Yes
I have been using my Dyson V 8 Origin plus for a couple of weeks now and so far I’m loving the convenience it provides. I have pets so I have to vacuum at least twice a day. It’s nice to not have to fight with the cord or have to stop to plug it in or unplug it as you move from room to room. I do wish that you could use the max power level without running the battery down so much faster, the suction on max is what should be normal. I have wood floors and only use the max power to clean a couple of rugs. Some buyers aren’t too happy about having to always hold the power lever in to keep the vacuum running due to some having issues with their hands or they find it inconvenient. At first I didn’t like this either but as I’ve used it I’m ok with this feature. I stop a lot to move things around or pick something up, instead of the vacuum using battery power while I’m not actually vacuuming it stops when I take my finger off of the power lever and it’s safer around my pets. Yes I’m one of those that leaves the vacuum on when I have to stop instead of turning it off! I’m not so sure that this particular model would be the best for floors with carpet, a corded vacuum with more power would probably be the best option. The reason for the 4 star rating is that I did expect a little more power & longer battery life from this vacuum since it is a Dyson and the dirt cup is smaller than I like especially for bigger messes like pet hair you have to stop to empty it often. Even though this Dyson model may have some quirks I don’t regret buying it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: AyJay
Verified Purchase:Yes
Good power, effective floor tool, but battery life is only adequate and power button too easy to press inadvertently
Written by a customer while visiting Dyson
Posted by: Happy Daddy
Gender:Male
Verified Purchase:Yes
What can I say as advertised but the fact you have to hold the on switch the entire time is ridiculous so I can’t do more than three stars cause my finger hurts. Lol fix that already. It’s absolutely absurd.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, December 13, 2024
Hello, thank you for sharing your feedback with us. We're glad to hear that the product performs as advertised. However, we are sorry to learn about the inconvenience caused by having to hold the on switch continuously. We understand how this can be frustrating and appreciate your suggestion for improvement. Your feedback is valuable to us, and we will certainly take it into consideration as we work on enhancing our products. We would like to look further into this for you. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Gene
Gender:Male
Verified Purchase:Yes
We love it. It’s just like our other one but better.
I would recommend this to a friend!
Written by a customer while visiting Dyson