I love this! No cord and brushes to clean. I love the fact that it is so easy to use! I bought a cheap off brand before and it quit picking up after a couple of months. So frustrating but I guess you get what you pay for.
I am really enjoying the new Vacuum, it works great. The only issue I have is that the battery doesn’t last long, especially when used on the maximum phase otherwise an amazing product.
I love this vacuum, especially the attachment for the furniture. The only reason for the 3 star is the battery doesn’t last very long at all. I have a 900sqft apartment and I can’t vacuum the couch and all of the floors on one battery charge. Thats disappointing for the price of the vacuum. Aside from that it’s lightweight and suction is great.
I would recommend this to a friend!
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Great for dog hair!
Response from DysonBy Dyson Customer Service, Nisha, November 6, 2024
Hello Mimi,
We have reviewed your concern regarding the issues that you are facing with the machine. We do apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please be assured Dyson is always there for you and we will do our best to get your issue resolved. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Have had it for a few weeks and it may or may not run when the trigger is pulled. Not happy. Need to call them when I can!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, Nisha, November 6, 2024
Hello Nada,
We have reviewed your concern regarding the issue that you are facing with the machine. We do apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please be assured Dyson is always there for you and we will do our best to get your issue resolved. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.