Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Swarren
Gender:Female
Verified Purchase:Yes
Great suction. For the price of this vaccum I would suggest a light on the vaccum and not having to keep your finger on the trigger. I cant figure out what Dyson was thinking on the trigger. I would not purchase another unless these things were changed
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 22, 2026
Hello there, thank you for sharing your feedback, it's genuinely helpful. We’re glad you’re impressed by the suction, but we understand your concerns about the trigger and light. Many owners have mentioned wanting a continuous power option and built-in illumination, especially at this price point. Your input helps us improve our designs. If you need assistance or have more suggestions, please reach out via live chat (http://ms.spr.ly/6425Q8qiJ) or call support at 866-693-9766.
Written by a customer while visiting Dyson
Posted by: Maria
Verified Purchase:Yes
It picks up but I can’t open to empty it. I had my husband help me and the dirt went everywhere. My older Dyson empties so easy and no mess. Definitely don’t like this model for that reason.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 9, 2026
Thank you for taking the time to let us know about your experience. We’re so sorry that emptying the bin was difficult and led to a mess, especially after having an easier time with your older Dyson. If you’d like, our customer support team can walk you through the process or offer solutions, and just reach out via live chat or give us a call.
Written by a customer while visiting Dyson
Posted by: Staci
Gender:Female
Verified Purchase:Yes
I bought my vacuum about 3 weeks ago. It has strong suction but when I vacuum my floors and go from my hardwood floors to my area rugs it stops spinning and I have to lift it off the carpet to get it to spin again. Not ideal. Disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, March 4, 2026
Hi there, thank you for sharing your feedback. We're sorry to hear you're disappointed with your vacuum's performance, especially since it's only been three weeks and you're experiencing issues with the brush not spinning between hardwood and area rugs. Please contact us via private message, live chat, or call so we can help find the best solution for you. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Deedee
Verified Purchase:Yes
I have been a loyal Dyson vacum fan for the last 20 years, I have had many. Unfortunately I think Dyson has really made this much cheaper! Not sure if would have purchased if I would have done a little more research! I don't like that I have to hold trigger for suction.
Response from DysonBy Dyson Customer Service, March 6, 2026
Thank you so much for sharing your thoughts and for being part of the Dyson family for the past 20 years. Your loyalty means a great deal to us, and your feedback helps shape the way we innovate and support our owners. We hear your concerns about design changes and we know just how much ease and comfort matter during daily cleaning. If you are happy to chat more, our live chat and voice support teams are always here, ready to listen and help make your experience better in any way we can. Your satisfaction is at the heart of what we do, and we want to make sure that every Dyson machine you use continues to deliver on your expectations. Thank you again for your honest review and for trusting us with your home’s care.
Written by a customer while visiting Dyson
Posted by: San1
Gender:Female
Verified Purchase:Yes
I got this because I used to have an Dyson vacuum and loved how it cleaned so I thought I would try the cordless because it’s lightweight with powerful suction. It didn’t disappoint! I have two cats and the kittie litter gets all over. I can use this once a day and it picks up even in the corners and around the baseboards! Recommend to anyone who can afford it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 9, 2026
Thank you so much for sharing your experience and leaving such a thoughtful review! We're thrilled to hear that your Dyson cordless vacuum is making light work of cat litter and keeping those corners spotless every day. Your feedback inspires us to keep innovating, and we’re glad you’re enjoying the combination of powerful suction and easy handling. We truly appreciate your recommendation. It means a lot to us. If you ever need tips, support, or want to share more cleaning stories, we’re always here for you!
Written by a customer while visiting Dyson
Posted by: Jen127
Verified Purchase:Yes
This is the absolute best cordless stick vacuum ever. Total game changer for my house!! I’ve used a lot of other stick vacuums and the suction on them does not even come close to a Dyson!! Totally recommend!!!
Response from DysonBy Dyson Customer Service, March 12, 2026
Hi there, and thank you for your outstanding feedback! We are so glad to hear our vacuum’s suction stands out compared to others you have tried. If you have any questions or want to get even more from your machine, our support team is always here for you by live chat or phone.
Written by a customer while visiting Dyson
Posted by: lisa123
Verified Purchase:Yes
My fault for not doing thorough research before purchase, but I am highly disappointed in the run time. I purchased because I had a cat dumped at my house and now I have a litter box. I have never been able to do a complete vacuum of the room where the litterbox is kept before the battery dies.
Written by a customer while visiting Dyson
Posted by: Rk27
Verified Purchase:Yes
Love the convenience but battery does not last long. The only problem.
Response from DysonBy Dyson Customer Service, March 26, 2026
Thank you for sharing your feedback. We are glad to hear you are enjoying the convenience of the machine, though we are sorry to learn the battery life has not fully met your expectations. Your experience matters to us, and we appreciate you taking the time to let us know. If you are open to it, we would be glad to explore ways to enhance your experience. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson tools. Thank you again for your input.
Written by a customer while visiting Dyson