Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Customer Rating
2
Disappointed
on September 25, 2024
Posted by: Dave87
Gender:Male
Cleaning ability is excellent, but battery life is poor. Unlike my previous experience with a Dyson, a ten minute battery life is less than half of what I would obtain with a previous model. (I may have a defective battery)
I would recommend this to a friend!
Close
Response from DysonBy Bhavvishal, Customer Service, September 26, 2024
Hi, we genuinely appreciate your patience in sharing your concern regarding the power issue with your Dyson V8 cordless vacuum that you have been experiencing. We deeply apologize for any inconvenience caused and understand that this is not the quality experience we strive to provide our customers. Rest assured, we are committed to resolving this matter promptly and efficiently. Our team is more than happy to assist you in troubleshooting the root cause of the issue to ensure optimal performance or provide you with the next best possible resolution. For further detailed information and assistance, please don't hesitate to reach out to us via email at askdysonUS@dyson.com. To ensure prompt attention, kindly include "Dyson Review" in the subject line of your email. Your satisfaction is our utmost priority, and we're here to help you every step of the way. Best Wishes, Dyson Customer Support
We love this Dyson!!!! With the tools there is no where we can’t clean! No need for small vacs for the car! No more hair clogs or hair wrapped around the brush! Heaven!