I love all Dyson products and this vacuum is great but the handle has a part or design flaw that irritates the part of my hand where the top of my thumb is.
This is certainly an upgrade from my V6. I like the canister cleaning method much better, and the easy switch to higher power. The battery charging indicator is also a plus. I was disappointed that a couple of the more useful tools were not included such as the wand with the brush on the end as I noticed that they were included with the newly advertised V10.
The battery doesn’t last more than 10 minutes which is very frustrating. Only vacuuming hard wood floors and small throw carpets. Not sure if it’s defective
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, September 21, 2024
Hi,
We reviewed your concern that you are having a run time issue with the battery. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
I don't know why I waited so long to buy this. After lugging heavy vacuums, this is such a breeze to use. It's a great vacuum and so easy to use. It's great!