Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,331 Reviews)
Rating breakdown 4,331 reviews
5 Stars
2,687
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,504 out of
3,176)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Darlys
Verified Purchase:Yes
The battery does not last. It is ok for cleaning, but I am happy I kept my Riccar for real clean up. The “suck power” is poor. That being said, it works, but Way overpriced for what you get.
Response from DysonBy Customer Service, Rubaid K, September 13, 2025
Thank you for sharing your feedback. We appreciate your honest assessment and are glad to hear that the product functions adequately for light cleaning tasks. However, we regret that the battery life and suction performance have not met your expectations, especially given the investment involved. We understand how important it is for a vacuum to deliver both power and endurance, and we are sorry that this experience has fallen short. Your input is valuable, and if you are open to it, we would be pleased to explore potential solutions, whether through usage tips, battery care guidance, or a review of settings that may enhance performance. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction matters, and we remain committed to helping you get the most from your product. Thank you again for bringing this to our attention.
Written by a customer while visiting Dyson
Posted by: Erineliza
Gender:Female
Verified Purchase:Yes
It’s works really well and it’s super light. The only issue I have is there is no light to show dust on floor. I guess I should to noticed that before I bought it. You will definitely miss the light.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: bsjathaul
Verified Purchase:Yes
Bought this model about 1 month ago and overall very happy with this one. Excellent performance and good for pet hair. only complaint is that I wish it comes with extra battery, as sometimes battery dies in middle of cleaning. Then you have to abandon you cleaning plans till it charges.
Written by a customer while visiting Dyson
Posted by: Cottage kim
Verified Purchase:Yes
very short battery life- so disappointed… changing brands if this can’t easily be remedied
Response from DysonBy Customer Service, Rubaid K, October 23, 2025
Thank you for sharing your feedback. We are sorry that the battery life has not met your expectations, and we understand how disappointing that can be, especially when reliability is essential to your daily routine. Dyson products are designed to deliver consistent performance, and we would like to help explore possible solutions. Battery life can sometimes be affected by usage patterns, power modes, or maintenance needs, and we would be happy to guide you through steps that may improve it. Please reach out to our chat or voice support team, and we will do our best to assist you. Your experience helps us improve, and we remain committed to ensuring you get the most from your Dyson product.
Written by a customer while visiting Dyson
Customer Rating
2
25 Minutes Vacuuming = 4-5 Hours Charging = Nope
on October 28, 2025
Posted by: Ocracoke Pelican
Verified Purchase:Yes
This would be a beautiful vacuum If it came with at least two batteries and two chargers. 25 minutes of vacuuming and then it takes 4 to 5 hours to recharge the battery so you can vacuum another 25 minutes. It might be good for daily touchups, but it is definitely not a workhorse vacuum. That being said, it did clean the rug and the floors very nicely for 25 of those 25 minutes. I sent it back.
Written by a customer while visiting Dyson
Posted by: ZR0ZR01
Verified Purchase:Yes
Have used it a few times. Battery seems to last about 30 minutes on a full charge. Thus disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Reenie
Gender:Female
Verified Purchase:Yes
Very easy to use, suction is great. Battery could last a bit longer other than that it's great.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for sharing your feedback. We’re glad to hear that you find your Dyson very easy to use with great suction power, and we appreciate your input regarding the battery life. Insights like yours help us understand how we can continue improving our products. If you have any further concerns, please contact us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5
Great features, easy to add and remove attachments
on November 23, 2025
Posted by: Nana Kat
Gender:Female
Verified Purchase:Yes
I bought this two weeks ago, and I'm so thankful for it! This is the best stick vacuum I've ever owned!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for your review. We’re delighted to hear how much you’re enjoying your Dyson stick vacuum and that the attachments are so easy to use. It’s wonderful to know it’s been such a great addition to your home. If you ever need assistance or have any questions, please reach out to us via live chat or call, we’ll be happy to help.
Written by a customer while visiting Dyson