Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Reenie
Gender:Female
Verified Purchase:Yes
Very easy to use, suction is great. Battery could last a bit longer other than that it's great.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for sharing your feedback. We’re glad to hear that you find your Dyson very easy to use with great suction power, and we appreciate your input regarding the battery life. Insights like yours help us understand how we can continue improving our products. If you have any further concerns, please contact us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5
Great features, easy to add and remove attachments
on November 23, 2025
Posted by: Nana Kat
Gender:Female
Verified Purchase:Yes
I bought this two weeks ago, and I'm so thankful for it! This is the best stick vacuum I've ever owned!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 28, 2025
Thank you for your review. We’re delighted to hear how much you’re enjoying your Dyson stick vacuum and that the attachments are so easy to use. It’s wonderful to know it’s been such a great addition to your home. If you ever need assistance or have any questions, please reach out to us via live chat or call, we’ll be happy to help.
Written by a customer while visiting Dyson
Posted by: Red1
Gender:Female
Verified Purchase:Yes
I bought it this month n I absolutely love it. It works great. Plenty of power. Works great!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 1, 2025
Thank you for your wonderful review! We’re thrilled to hear that you absolutely love your new vacuum and that it’s delivering plenty of power while working great for you. Your support means a lot, and we’re delighted it’s making a positive difference in your home.
Written by a customer while visiting Dyson
Posted by: Lpro
Gender:Female
Verified Purchase:Yes
I purchased it 2weeks ago and the battery use time is poor quality. The packaging states 40 minutes of battery operation. On max power it dies after 10 minutes if I use minimum power it lasts between 15 to 2o minutes 1/2 of the time advertised on the box.
Response from DysonBy Dyson Customer Service, December 4, 2025
We appreciate you taking the time to let us know about your experience. It’s important to us that your Dyson delivers the performance promised. If you feel the machine isn’t working as it should, our support team is available through live chat or phone to help.
Written by a customer while visiting Dyson
Posted by: Rick
Verified Purchase:Yes
Terrible
It’s not working I charged it for full and it’s not working and now I don’t know how to return it such a hassle
It’s not working I charged it for full and it’s not working and now I don’t know how to return it such a hassle
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We’re very sorry to hear about the trouble you’re experiencing with your product and the frustration around returning it. We understand how disappointing this must be. Please reach out to us via live chat or call so we can assist you with the return process and provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Kbus
Verified Purchase:Yes
I bought a new model, which is supposed to be better (and it's more expensive) than my last one and this one barely holds a charge one hour. I can't help but wonder if they sent me a lemon because I got it on sale for the Black Friday sale. And now I have to send it back and have no vacuum for a while. and have to send everything back. even the "free" attachments. So disappointing.
Response from DysonBy Dyson Customer Service, December 8, 2025
Thank you so much for sharing your feedback with us. We truly appreciate the time and effort you took to let us know about your experience, and we’re sorry to hear how disappointing this has been for you. We understand how upsetting it must feel to invest in a new model with high expectations, only to face issues so soon. Please know that your concerns are important to us, and we want to make this right for you. If you need any assistance regarding your machine or your order, we encourage you to reach out to us via live chat or call. Our agents will be glad to support you and ensure this is resolved as smoothly as possible. Your input helps us improve, and we are genuinely grateful for it.
Written by a customer while visiting Dyson
Posted by: Josh o
Gender:Male
Verified Purchase:Yes
I revieved this machine on 12/2/25 and it has yet to even turn on they’ve sent me a new charger and now there is a new battery being sent to me so 2 weeks in and I haven’t been able to use it yet. Not a great first experience with Dyson
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 12, 2025
Hi there, thank you for sharing your feedback. We’re truly sorry to hear that your brand-new machine hasn’t worked at all since you received it on December 2, and that despite receiving a new charger and now waiting on a replacement battery, you still haven’t been able to use it. We understand how frustrating and disappointing this must be, especially as your first experience with Dyson. If you still have concerns, please reach out to us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the product performance you expected. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: DMKP
Verified Purchase:Yes
Pros: good suction, easy to use, reliable battery. Cons: I’m not a fan of the ball for smooth maneuvering-my old off-brand vac with two wheels was easier to handle, also I wish you didn’t have to hold down the trigger the whole time-it would be nice if it stayed on. Doesn’t pick up anything the size of a cheeerio unless I lift the vacuum onto it-frontal suction would make it a better product. Also wish there was a “headlight” on it to see better in dark corners/under furniture.
Response from DysonBy Dyson Customer Service, December 15, 2025
Thank you for taking the time to share your detailed feedback with us. We are pleased to know that you find the suction power, ease of use, and battery reliability satisfactory, and we sincerely apologize for any inconvenience caused by the maneuverability, trigger operation, and pickup performance. Your observations are valuable, and we have noted them carefully to help guide future improvements. We truly appreciate your input, and if you encounter any further issues or require assistance, we kindly encourage you to contact our customer support team via live chat or phone, so we can provide prompt support.
Written by a customer while visiting Dyson