Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,221 Reviews)
Rating breakdown 4,221 reviews
5 Stars
2,631
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: stnick1
Verified Purchase:Yes
Bought a few weeks ago. Amazing how much dirt the other vacuum left behind.
Written by a customer while visiting Dyson
Posted by: Doris
Gender:Male
Verified Purchase:Yes
The best house right hand on the cleaning department
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Stephkin
Verified Purchase:Yes
I bought my Dyson V8 and thought I would be extremely happy with it but I am not. Battery life is not what they say it is. I’ve been charging it I vacuum and I only received about 15 minutes of runtime. I fully charged it prior to using it. Dyson suggested we do and still the runtime is very poor. I hate that I spent this amount of money on this item. I also do not like that. You have to hold the trigger the entire time you vacuum. The design for the trigger is not functional.
Response from DysonBy Bhavvishal, Customer Service, September 17, 2024
Hi, we genuinely appreciate your patience in sharing your concern regarding the power issue with your Dyson V8you have been experiencing. We deeply apologize for any inconvenience caused and understand that this is not the quality experience we strive to provide our customers.
Rest assured, we are committed to resolving this matter promptly and efficiently. Our team is more than happy to assist you in troubleshooting the root cause of the issue to ensure optimal performance.
For further detailed information and assistance, please don't hesitate to reach out to us via email at askdysonUS@dyson.com. To ensure prompt attention, kindly include "Dyson Review" in the subject line of your email. Your satisfaction is our utmost priority, and we're here to help you every step of the way.
Best Wishes,
Dyson Customer Support
Rest assured, we are committed to resolving this matter promptly and efficiently. Our team is more than happy to assist you in troubleshooting the root cause of the issue to ensure optimal performance.
For further detailed information and assistance, please don't hesitate to reach out to us via email at askdysonUS@dyson.com. To ensure prompt attention, kindly include "Dyson Review" in the subject line of your email. Your satisfaction is our utmost priority, and we're here to help you every step of the way.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
We have had this for about a month now… we can only use it for about 10 minutes before the battery dies. That is not great considering our whole house is hardwood floors. Overall happy otherwise.. should have just bought one with a cord…
No, I would not recommend this to a friend.
Response from DysonBy Amandeep S, Dyson customer Service, September 17, 2024
Hello, thank you for taking the time to share your feedback on your experience with the Dyson V8 Absolute. We truly appreciate your input and apologize for the battery issues you've encountered. Your satisfaction is our top priority, and we regret that this experience has fallen short of the high standards we strive to maintain for our valued customers. At Dyson, we are committed to providing exceptional experiences for all our owners, and we want to ensure your satisfaction. To further investigate this matter and identify a resolution, we kindly request that you contact us at askdysonUS@dyson.com for troubleshooting assistance. In the Subject Line, please include "Dyson Review" to ensure prompt attention to your concerns. We are dedicated to addressing your concerns and look forward to restoring your confidence in Dyson.
Written by a customer while visiting Dyson
Customer Rating
5
Love how easy to use under furniture and beds!
on September 17, 2024
Posted by: None
Verified Purchase:Yes
I am very happy with the easy use of my Dyson and the adaptive parts!
Written by a customer while visiting Dyson
Customer Rating
3
One major design flaw on an otherwise great produc
on September 17, 2024
Posted by: Linda
Gender:Female
Verified Purchase:Yes
I bought this to replace my Black and Decker cordless stick vac because a friend has one and said it was so powerful and superior to other brands. I do believe it is a bit more powerful and I liked how it also docks in the charging unit. However, there is one feature that I don't think I can handle and that is the trigger switch. My 70 year old hand became tired after only a few minutes of holding the trigger. Why couldn't it have an on/off switch? Unless my husband can figure out a way to keep the trigger down (like a twister tie), I will have to return before my 30 days is up. If it had a switch I would have rated it higher.
No, I would not recommend this to a friend.
Response from DysonBy Bhavvishal, Customer Service, September 18, 2024
Hello,
We appreciate you taking the time to share your concern regarding the trigger. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers.
We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
We appreciate you taking the time to share your concern regarding the trigger. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers.
We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: jmcgee
Gender:Female
Verified Purchase:Yes
After waiting so long for my purchase I’m honestly not that impressed. It it awkward to hold, leaves a place on my thumb every time I use it..but the biggest negative is there not being a light on the front!
No, I would not recommend this to a friend.
Response from DysonBy Bhavvishal, Customer Service, September 18, 2024
Hello,
We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers.
We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers.
We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Extremely handy and efficient cleaning tool
on September 17, 2024
Posted by: Beverly
Gender:Female
Verified Purchase:Yes
It is everything we expected it to be. With the accessories we are able to do a quick and efficient clean up. Its light weight makes it easy to use. And, the battery life has been great, allowing us to finish the job. Well worth the price.
I would recommend this to a friend!
Written by a customer while visiting Dyson