Good vacuum but working tome is short (1.5 hours) and charging time is super long 4+ hours
Response from DysonBy Jasvir Singh, customer service, August 26, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as you are facing an issue with the power pack of the machine. We can imagine how frustrating and disappointing this must be for you. This does not fall in line with the iconic service standards we aim to provide our customers. However, we strive to provide the best experience for our customers. Please be informed that the overall run time can increase and decrease depending on the power mode and tool being used. Dyson V8 gives 40 minutes run time on ‘Powerful’ mode and 7 minutes on ‘Max’ mode. Rest assured, we are committed to assisting you. We would also like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
I've had for about a month and Love it! My first Dyson a good friend gave me her older Cyclone after she bought a new one. That was about 3ish years ago and that little Dyson was a beast, and I loved it. She finally started give out and we decided to upgrade. Very happy we did.We have a long haired dog who loves to shed, this is great for a house with a dog and hardwood floors. Would highly recommend. Only tiny, tiny compliant is that its pull trigger. I mean I get it, but I'm old and lazy. hahaha
great for spot cleaning but not for a cleaning of the whole house... battery life is way too short. I will be returning it
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 29, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as you are facing a run-run time issue with the machine. We can imagine how frustrating and disappointing this must be for you. This does not fall in line with the iconic service standards we aim to provide our customers. However, we strive to provide the best experience for our customers. Please be informed that the overall run time can increase and decrease depending on the power mode and tool being used. Dyson V8 gives 40 minutes run time on ‘Powerful’ mode and 7 minutes on ‘Max’ mode. Rest assured, we are committed to assisting you. We would also like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.