Thank you for sharing your feedback. We are pleased to know that you have had the opportunity to use the product and experience its performance firsthand, your early impressions are extremely valuable to us. We regret that the weight distribution and battery life have not met your expectations. We understand how challenging it can be when a product feels cumbersome or does not last as long as needed, especially when consistent performance is essential. Our aim is to develop tools that are both powerful and comfortable to use, and we sincerely appreciate you bringing these concerns to our attention. If you are open to it, we would be glad to explore potential solutions, whether through usage tips to help manage the weight, battery optimization techniques, or identifying the most suitable resolution. Please contact our chat or voice support team, and we will be happy to assist. Your experience is important to us, and we remain committed to making it right. Thank you once again for your input and for allowing us the opportunity to improve.

Thank you for sharing your feedback. We are sorry that the battery life has not met your expectations, and we understand how disappointing that can be, especially when reliability is essential to your daily routine. Dyson products are designed to deliver consistent performance, and we would like to help explore possible solutions. Battery life can sometimes be affected by usage patterns, power modes, or maintenance needs, and we would be happy to guide you through steps that may improve it. Please reach out to our chat or voice support team, and we will do our best to assist you. Your experience helps us improve, and we remain committed to ensuring you get the most from your Dyson product.