Thank you for sharing your experience. We are sorry to learn that the battery life and recharge time have not met your expectations. We understand how important accurate and reliable performance is, and we sincerely appreciate your feedback. Dyson cordless vacuums are capable of delivering up to 40 minutes of runtime under specific conditions, such as operating in Eco mode with non-motorized tools. However, actual runtime and charging duration may vary depending on the selected settings, attachments used, floor type, and overall battery condition. If you are open to it, we would be pleased to assist with troubleshooting and explore ways to optimize performance. Please contact our support team at askdysonUS@dyson.com. We will be glad to assist you. Your feedback is invaluable in helping us improve and ensures that we continue to deliver the quality you expect from Dyson. Dyson extends its best wishes for your continued health and happiness.

Thank you for your feedback. We appreciate that you took the time to test your Dyson product and share your experience. We are sorry to hear that the battery is not charging fully as expected. Reliable charging is essential for uninterrupted cleaning, and we are grateful that you brought this matter to our attention. Our goal is to provide cordless technology that is both powerful and dependable. We would be pleased to assist with troubleshooting and explore the best possible resolution, including replacement options if necessary. Please contact our customer support team for assistance. If you have any additional questions or feedback, you are welcome to email us at askdysonus@dyson.com. We wish you continued health and happiness.

Thank you for sharing your detailed feedback. We truly appreciate the time you have taken to engage with the product. We are sorry to learn that certain aspects of the vacuum cleaner have not met your expectations. Concerns regarding suction performance, difficulty in separating components for cleaning, and discomfort due to button placement are completely understandable. We recognize that ease of use and thoughtful design are essential to a satisfying experience. At the same time, we are pleased to hear that you found value in its lightweight build and the ease of cleaning once disassembled. If you are open to it, our team would be glad to assist with tips to enhance performance or guidance on maintenance. Please feel free to contact our customer support team at askdysonus@dyson.com. Your feedback helps us improve, and we remain committed to supporting you.