Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,221 Reviews)
Rating breakdown 4,221 reviews
5 Stars
2,631
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: MReindeer
Gender:Female
Verified Purchase:Yes
I bought this a month ago - my husband was not enthusiastic about a stick vacuum that was cordless. He said a cordless vacuum would not have the suction power, as he loves our other vacuum .. however, he is now a believer.! And boy am I pleased! this model is easy to use, head swivels, picks up dirt - my only wish is that the battery could be charged on the wall holder. I have to take vacuum out of holder and plug in battery. I probably should have read specs more closely to find one that I could charge in the holder. But other than that - it is a nice little vacuum with a lot of power.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Betty117
Gender:Female
Verified Purchase:Yes
Not had an opportunity to use a lot but certainly hope it will do what I need
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Buster
Verified Purchase:Yes
I don’t know why I didn’t get this sooner. I cannot say enough on how happy so far I am with my machine. I have a dog it gets all the dog hair gets under all my furniture and beds and travels from wood floors to tile. It’s wonderful and u will not regret ur purchase. Now if it only mopped for us. Lol
Written by a customer while visiting Dyson
Posted by: Kleen freak
Gender:Female
Verified Purchase:Yes
I bought this vacumn cleaner less than a month ago and unfortunately the battery only last for 15 minutes, you cannot clean even a whole floor in 30 minutes, and I have three, so I'm not happy at all. I may return it to the store
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, July 8, 2024
Hello Kleen ,
We apologize for the inconvenience caused to you regarding the issue with the battery. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Ridhu,
Dyson Customer Support
We apologize for the inconvenience caused to you regarding the issue with the battery. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Ridhu,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Em5423
Gender:Female
Verified Purchase:Yes
I bought this a month ago and I’m IN LOVE. It gets everything so easy and it is just so much more convenient without a cord!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Ls27
Gender:Female
Verified Purchase:Yes
I had the exact same vacuum that died so I loved my old one. The new one is very loud
No, I would not recommend this to a friend.
Response from DysonBy Sahil S, Customer Service, July 9, 2024
Hello,
Thank you so much for the response. We have reviewed your concern that you are facing with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how difficult it must have been. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can check the root cause and get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
With Regards,
Sahil
Dyson Customer Support.
Thank you so much for the response. We have reviewed your concern that you are facing with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how difficult it must have been. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can check the root cause and get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
With Regards,
Sahil
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: Bella
Gender:Female
Verified Purchase:Yes
I GOT IT A MANTH AGO
I'M VERY PLEASED!
IT'S EASY TO USE!
I'M VERY PLEASED!
IT'S EASY TO USE!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Andy
Gender:Male
Verified Purchase:Yes
Worst. Battery. Life. Ever. It takes 4 hours to charge and then dies in 25 minutes.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, July 10, 2024
Hello Andy,
We apologize for the inconvenience caused as you are having a runtime issue with the battery. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Ridhu,
Dyson Customer Support
We apologize for the inconvenience caused as you are having a runtime issue with the battery. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Ridhu,
Dyson Customer Support
Written by a customer while visiting Dyson