Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,331 Reviews)
Rating breakdown 4,331 reviews
5 Stars
2,687
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,504 out of
3,176)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Olivia93
Gender:Female
Verified Purchase:Yes
Bought and ended up returning. Was not impressed with ability to pick up dirt and other items.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, February 7, 2025
Hello, thank you for sharing your feedback with us. We're sorry to hear that you were not impressed with the ability of our product to pick up dirt and other items, and that you ended up returning it.
Your satisfaction is important to us, and we strive to provide high-quality products that meet your needs. Please feel free to email us at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We value your input and would like to look further into this matter.
Thank you for your time, and we apologize for any inconvenience you've experienced.
Your satisfaction is important to us, and we strive to provide high-quality products that meet your needs. Please feel free to email us at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We value your input and would like to look further into this matter.
Thank you for your time, and we apologize for any inconvenience you've experienced.
Written by a customer while visiting Dyson
Posted by: Annierun
Verified Purchase:Yes
I like the weight and it is much quieter than my upright Dyson. I am disappointed in the battery life, needed charging just after one use and it was fully charged. Rater disappointed in the battery knowing how much this vacuum cost me.
Response from DysonBy Jasvir Singh, customer service, February 11, 2025
Hello, thank you for your feedback on the Dyson V8 Absolute. We're glad to hear that you appreciate the weight and quieter operation compared to your upright Dyson. We apologize for the disappointment caused by the battery life. We understand how frustrating it can be when the battery does not last as expected, especially considering the investment in the vacuum. Your experience is important to us, and we are committed to improving our products. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: rob2025
Gender:Female
Verified Purchase:Yes
I haven't purchased a Dyson vacuum in many years. The first one years ago was constantly clogging with hair and had to manually remove the hair. I thought I would give it another try. Have to constantly hold the on button while I vacuum, and the charge doesn't last very long started out on the maximum level than switched to the minimum setting.
Response from DysonBy Priya, Customer Service, February 18, 2025
Hello, thank you for taking the time to share your experience. We're sorry to hear about the issues you've faced with your Dyson vacuum over the years. We understand that holding the on button while vacuuming and dealing with a short battery life can be frustrating. Your feedback is important to us, and we continuously work on improving our products to better meet our customers' needs.
We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: shyza57
Gender:Female
Verified Purchase:Yes
Incredible vacuum! We have 3 dogs and two cats, and this machine picks up so much dirt and hair. The attachments are helpful in hard to reach areas and work well on our hardwood floors. We’ve used this on carpet, hardwood, and tile without loss of suction. The battery does have a shorter run time (40 minutes, which was clearly advertised) but that was not a concern for us; the efficiency of this vacuum was greater than the concern of runtime. Installation of the charging dock was easy, and the battery charges in just a few hours.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Suzy
Gender:Female
Verified Purchase:Yes
I bought this about a month ago. It was replacing the same sweeper I loved. This sweep does not compare to my old sweeper.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, February 19, 2025
Hello, we deeply apologize that your new sweeper hasn't lived up to the standards of your previous one. We understand how disappointing it can be when a product doesn't meet your expectations, especially after having a positive experience with a similar item.
Thank you for taking the time to share your feedback with us. It helps us improve and better serve our customers. Please reach out to our customer service team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter, and we'll do our best to resolve this issue for you. Your satisfaction is our top priority, and we appreciate your patience and understanding.
Thank you for taking the time to share your feedback with us. It helps us improve and better serve our customers. Please reach out to our customer service team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter, and we'll do our best to resolve this issue for you. Your satisfaction is our top priority, and we appreciate your patience and understanding.
Written by a customer while visiting Dyson
Posted by: Photobough
Gender:Male
Verified Purchase:Yes
Very versatile and easy to use. Charge last a long time. Stores easily and quickly.
Written by a customer while visiting Dyson
Posted by: Barbi B
Verified Purchase:Yes
I am thrilled with my new Dyson! The suction power is second to none. It works better than my kirby. I've tossed my Broom. My Dyson works just as well on hard floors as it does on carpeting. Thank you Dyson for making my cleaning duties enjoyable and satisfying.
Written by a customer while visiting Dyson
Customer Rating
1
Not great for a Dyson . I’ve always had a Dyson
on March 27, 2025
Posted by: Amz Dyson
Gender:Female
Verified Purchase:Yes
Can not stand on its own
Loud
Suction is only great on max but battery doesn’t last
Also only came with one attachment and not the crevice tool . Probably returning . Not great on rugs it stops running .
Loud
Suction is only great on max but battery doesn’t last
Also only came with one attachment and not the crevice tool . Probably returning . Not great on rugs it stops running .
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, April 3, 2025
Hello, thank you for taking the time to share your experience. We’re truly sorry to hear that the product (Dyson V8 Origin) has not met your expectations. We understand the frustration when a device doesn't perform as anticipated, especially considering its importance in maintaining your home. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson