Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Becca J
Gender:Female
Verified Purchase:Yes
I enjoy that this product is light weight and fits easily under furniture. However, I do not feel it picks up dirt and hair very well. It certainly does not work well on carpeted floors. I wish I would have spent the extra money to get a more powerful oversized vacuum with a better battery life
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, February 5, 2025
Hello, thank you for sharing your feedback about the vacuum. We're glad to hear that you appreciate the lightweight design and the ease of fitting it under furniture.
However, we do apologize to hear about the issues you’ve encountered with its performance on dirt, hair, and carpeted floors. Your feedback is valuable to us, and we want to ensure you have the best possible experience with our products.
For further assistance and to explore possible solutions, please reach out to our customer support team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
However, we do apologize to hear about the issues you’ve encountered with its performance on dirt, hair, and carpeted floors. Your feedback is valuable to us, and we want to ensure you have the best possible experience with our products.
For further assistance and to explore possible solutions, please reach out to our customer support team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Boe65
Gender:Male
Verified Purchase:Yes
I bought the Dyson about one month ago. I like most of the features of the unit, especially the hand unit for doing steps and stairs. One feature I’m very disappointed with is the battery. When you run the unit on Max, it lasts less than 10 minutes. I expected more for what I paid.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, February 7, 2025
Hello, thank you for sharing your feedback with us. We're glad to hear that you like most of the features of your Dyson, especially the hand unit for steps and stairs. However, we're sorry to learn about your disappointment with the battery life when running the unit on Max.
We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for your patience, and we apologize for any inconvenience you’ve experienced.
We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for your patience, and we apologize for any inconvenience you’ve experienced.
Written by a customer while visiting Dyson
Posted by: Olivia93
Gender:Female
Verified Purchase:Yes
Bought and ended up returning. Was not impressed with ability to pick up dirt and other items.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, February 7, 2025
Hello, thank you for sharing your feedback with us. We're sorry to hear that you were not impressed with the ability of our product to pick up dirt and other items, and that you ended up returning it.
Your satisfaction is important to us, and we strive to provide high-quality products that meet your needs. Please feel free to email us at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We value your input and would like to look further into this matter.
Thank you for your time, and we apologize for any inconvenience you've experienced.
Your satisfaction is important to us, and we strive to provide high-quality products that meet your needs. Please feel free to email us at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We value your input and would like to look further into this matter.
Thank you for your time, and we apologize for any inconvenience you've experienced.
Written by a customer while visiting Dyson
Posted by: Annierun
Verified Purchase:Yes
I like the weight and it is much quieter than my upright Dyson. I am disappointed in the battery life, needed charging just after one use and it was fully charged. Rater disappointed in the battery knowing how much this vacuum cost me.
Response from DysonBy Jasvir Singh, customer service, February 11, 2025
Hello, thank you for your feedback on the Dyson V8 Absolute. We're glad to hear that you appreciate the weight and quieter operation compared to your upright Dyson. We apologize for the disappointment caused by the battery life. We understand how frustrating it can be when the battery does not last as expected, especially considering the investment in the vacuum. Your experience is important to us, and we are committed to improving our products. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: rob2025
Gender:Female
Verified Purchase:Yes
I haven't purchased a Dyson vacuum in many years. The first one years ago was constantly clogging with hair and had to manually remove the hair. I thought I would give it another try. Have to constantly hold the on button while I vacuum, and the charge doesn't last very long started out on the maximum level than switched to the minimum setting.
Response from DysonBy Priya, Customer Service, February 18, 2025
Hello, thank you for taking the time to share your experience. We're sorry to hear about the issues you've faced with your Dyson vacuum over the years. We understand that holding the on button while vacuuming and dealing with a short battery life can be frustrating. Your feedback is important to us, and we continuously work on improving our products to better meet our customers' needs.
We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: shyza57
Gender:Female
Verified Purchase:Yes
Incredible vacuum! We have 3 dogs and two cats, and this machine picks up so much dirt and hair. The attachments are helpful in hard to reach areas and work well on our hardwood floors. We’ve used this on carpet, hardwood, and tile without loss of suction. The battery does have a shorter run time (40 minutes, which was clearly advertised) but that was not a concern for us; the efficiency of this vacuum was greater than the concern of runtime. Installation of the charging dock was easy, and the battery charges in just a few hours.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Suzy
Gender:Female
Verified Purchase:Yes
I bought this about a month ago. It was replacing the same sweeper I loved. This sweep does not compare to my old sweeper.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, February 19, 2025
Hello, we deeply apologize that your new sweeper hasn't lived up to the standards of your previous one. We understand how disappointing it can be when a product doesn't meet your expectations, especially after having a positive experience with a similar item.
Thank you for taking the time to share your feedback with us. It helps us improve and better serve our customers. Please reach out to our customer service team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter, and we'll do our best to resolve this issue for you. Your satisfaction is our top priority, and we appreciate your patience and understanding.
Thank you for taking the time to share your feedback with us. It helps us improve and better serve our customers. Please reach out to our customer service team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter, and we'll do our best to resolve this issue for you. Your satisfaction is our top priority, and we appreciate your patience and understanding.
Written by a customer while visiting Dyson
Posted by: Photobough
Gender:Male
Verified Purchase:Yes
Very versatile and easy to use. Charge last a long time. Stores easily and quickly.
Written by a customer while visiting Dyson