Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Customer Rating
5
Best
on September 16, 2023
Posted by: Brulan1
Gender:Male
Best cleaner I ever had. Works amazing for dog hair.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Both Good and Bad
on July 13, 2023
Posted by: rebel191
Gender:Female
First the good: I have had my current V8 vacuum for about 5 years. The suction and performance was good. The vacuum is lightweight and easy to use.
The bad: The battery life is horrible and has been since I got it. On low, I can get about 35 minutes of use and then it is dead. Oh high, I'm lucky if I can get 2 minutes out of it.
I think it's time to replace the vacuum. As much as I have enjoyed the good points, I just don't have the time and energy to want to wait until the unit recharges so I can finish vacuuming.
Response from DysonBy Teanna Cannon, Dyson Expert, July 16, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
I got this for Christmas from my grandkids. I love it. I am 74 and vacuuming had become the one chore I hated to do. I love this because I can formulate the tools to do what I want to clean and it is light and doesn't hurt my back to use.
Great Xmas present. Thee good, Good suction, the vane roller really works and does not clog with pet hair, great Dyson build quality, useful attachments. The Bad, Not much to complain about. Small Dust bin requires constant emptying, The charging base only holds the small attachments, so you'll need a place to store the others.
Having only owned Dyson vacuums for the past 20 yrs am disappointed in the V8. Received as a gift & was thrilled until I realized u must constantly have ur finger on the trigger to vacuum. Once ur finger comes off the red trigger it stops. My poor index finger is hurting after vacuuming my kitchen hardwood floor. Also the release button for the dirt bin is extremely hard to pull out. Am I doing something wrong?
Response from DysonBy Voice of the Customer, Jenifer, January 16, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your V8 machine. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
I’m glad I bought this vacuum because it cleans so well but mostly because I’m 80 and it is light to handle with no cords to stop and change outlets and I don’t trip over a cord. Love it.