Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Geri
Gender:Female
Verified Purchase:Yes
I'm happy with Dyson, the only two things I wish battery would hold up longer and the brushes are to flimsy, wish they didn't collapse while cleaning.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dg06
Verified Purchase:Yes
Battery lasts about 7 minutes when in full suction power. I wouldn’t recommend this for a whole house cleaning but just touch ups. Very practical.
Response from DysonBy Customer Service, Rubaid K, December 11, 2024
Hello,
thank you for sharing the response with us. We have reviewed your concern regarding the battery issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
thank you for sharing the response with us. We have reviewed your concern regarding the battery issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: No nickname
Verified Purchase:Yes
The battery runs out waaaay too fast! That makes it hard to use!
Response from DysonBy Jasvir Singh, customer service, December 13, 2024
Hello, thank you for sharing your feedback with us. We are sorry to hear that you are experiencing issues with the battery life of your Dyson V8 Origin. We understand how frustrating it can be when a product does not meet your expectations, especially regarding its usability. Your satisfaction is important to us, and we would like to help resolve this issue. We would like to look further into this for you. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
3
Works great but charge doesn’t last as long
on December 16, 2024
Posted by: Bbred1
Gender:Female
I’ve used it twice now and the second time it died on my within less than and hour. Very frustrating but love the power it has and picks up things nicely. Just bummed about how long the power lasted. Had it plugged up until I used it.
I would recommend this to a friend!
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
We are sorry to hear about the battery life issue you are experiencing. We understand how frustrating this can be, especially when you love the vacuum's power and performance. Please contact our customer care team at askdysonUS@dyson.com so we can assist you further.
Thank you for your feedback.
Best regards,
Dyson Customer Care Team
We are sorry to hear about the battery life issue you are experiencing. We understand how frustrating this can be, especially when you love the vacuum's power and performance. Please contact our customer care team at askdysonUS@dyson.com so we can assist you further.
Thank you for your feedback.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Posted by: Debbie
Verified Purchase:Yes
7 min run time on max is not long enough. You need to figure out how to fix this Dyson
No, I would not recommend this to a friend.
Response from DysonBy Sahil S, Customer Service, December 22, 2024
Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: 4real
Verified Purchase:Yes
Parts don’t fit together the way they should. Holds practically no charge, 15 minutes at the mist. The cup is way too small! Ridiculous! The color is worse than I thought. Ugly design. Hate it!!’ Just hate it. Even releasing the cup isn’t easily!
Response from DysonBy Jasvir Singh, customer service, December 29, 2024
Hello, thank you for your feedback and for choosing Dyson. We are very sorry to hear about your disappointing experience with our product. We understand your frustration regarding the parts not fitting together properly, the short battery life, and the design aspects that did not meet your expectations. Your experience is important to us, and we want to make things right. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Jansue
Gender:Female
Verified Purchase:Yes
I got it for Christmas and had to vacuum on Christmas to try it out! We have one at work and I knew I would love it! 😍 I love it! thank you
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: paddler42
Verified Purchase:Yes
My previous 2 vacuums were Dyson and I was impressed by them both. I bought this one, hoping for the same quality. I am very disappointed in it. It is probably worth the Black Friday sale price, but certainly not what they were originally asking. It is not strong enough, it barely gets anything out of the carpet. It is noisy on max. The only thing I like about it is how convenient it is to empty it.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, December 29, 2024
Hello, thank you for your feedback and for being a loyal Dyson customer. We are sorry to hear that your recent purchase did not meet your expectations, especially after having positive experiences with our previous models. We understand your disappointment regarding the vacuum's performance and noise level. Your satisfaction is very important to us, and we would like to help resolve these issues. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson