Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: my320
Gender:Male
Verified Purchase:Yes
box says battery lasts 40 minutes, my lasted less than 10 minutes. poor choice for cordless cleaner
Response from DysonBy Dyson Customer Service, Nisha, November 21, 2024
Hi,
We reviewed your concern that you are facing an issue with your machine. Any inconvenience caused is deeply regretted. This is not the experience Dyson strives to provide for its valuable customers. We want to resolve all your concerns in the best possible manner. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue. We would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get it sorted for you.
Best Wishes,
Dyson Customer Support
We reviewed your concern that you are facing an issue with your machine. Any inconvenience caused is deeply regretted. This is not the experience Dyson strives to provide for its valuable customers. We want to resolve all your concerns in the best possible manner. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue. We would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get it sorted for you.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Sushimind
Gender:Female
Verified Purchase:Yes
Small apartment use but it stops due to the "filter cleaning " warning.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for sharing your experience with us. We apologize for the inconvenience caused by the "filter cleaning" warning interrupting your use of the product. We understand how frustrating it can be, especially in a small apartment where efficient operation is crucial. To help resolve this issue, we recommend checking the filter and ensuring it is clean and properly installed. If the problem persists, our customer support team is available to provide further assistance and troubleshooting steps. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Posted by: Frankie
Verified Purchase:Yes
Had an older model for many years, worked well, but charge wouldn't last long. This latest model is far superior - fantastic suction, great HEPA filter, which the older model didn't have...highly recommended!!
Written by a customer while visiting Dyson
Posted by: Bob27
Verified Purchase:Yes
We've used this unit for about a month and are very happy with it. Max power is a lot, regular battery saving power is adequate for most uses. Its handy and well balanced. Easy to exchange attachments. Our Dyson plug in vacuum isn't pulled out anymore. My wife's long hair doesn't get wound up on the spool with this unit.
Written by a customer while visiting Dyson
Posted by: Victor
Verified Purchase:Yes
It works great. I just wish it stayed charged longer than 20 minutes.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: JonB
Gender:Male
Verified Purchase:Yes
I am in absolute love with my new Dyson V8!!! It might just be the most fabulous appliance I've ever owned. It truly is the ultimate when it comes to being a multi use solution for cleaning around the house or (my favorite plus) the car!
And don't even get me started on the design. I'm a guy that loves machinery and excessively heaving looking metal fabrication so the styling of this machine fits the bill. The distinct colors, red buttons and see through pieces that let me see moving parts are just perfect. I couldn't wait hang it on my wall and proudly present it as a center piece. I was hesitant for a while but I'm glad I pulled the trigger (no pun intended)
Now for some critical feedback.. I highly suggest that you consider wrapping the clear plastic piece in something nice and soft. I like to try my best and keep things looking new but was a little disappointed when i saw scratches from rough packaging on the clear plastics. I'm very particular about the condition of the products I buy and expect perfection out of the box. I assure your customers would love to see the more sensitive pieces carefully wrapped in something more protective.
But to not end this review on a sour note I will say that I am a believer and you have a gained a loyal customer (hi, it's me)
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Robert macleod
Gender:Male
Verified Purchase:Yes
I got the Dyson v8 last week and used it this weekend and it was great . I was able to get to places where the big animal Dyson ball can’t get too. Picking up the Faust from the floor was a breeze better than a broom. The only downside is that on the high power mode the battery lasts only 7to 8min lesson learned. The high power mode is good for small area carpets and the normal mode I use it to pick up the dust from the tile flooring or hardwood and it lasts about 35 min in this mode other than that I think it’s great cuts my cleaning time by half
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Mostly great except for Fluffy cleaner head & bin
on November 27, 2024
Posted by: bgb808
Verified Purchase:Yes
My old one lasted nine years and I only replaced it because if finally died. The new V8 Absolute is mostly great but I really don't like how the Fluffy™ cleaner head, which is nice on my wood floors, doesn't have a guard to keep it from trying to gobble up cords, etc. Opening the dust bin is a pain -- it feels fragile and I'm sure it will eventually break -- but I'm getting used to it.
Written by a customer while visiting Dyson