Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,221 Reviews)
Rating breakdown 4,221 reviews
5 Stars
2,631
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Customer Rating
5
Great fur fighter
on September 5, 2023
Posted by: cjb1
Gender:Female
Its amazing how well it picks up fur and hair from upholstery..I also like the fluffy head as it protects my wood floors.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Not good
on December 26, 2022
Posted by: Rors
This my second one they last one year only the battery died I’m very disappointed with this product it’s waste of money I really wants to like this product but it doesn’t work
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, December 28, 2022
Hi there, this is Kelly with Dyson. I'm sorry to hear that you're having some battery issues with your V8. Over time the machine will naturally lose its run time but the level of degradation over the years is very small. Battery degradation is not a fault of the machine. It happens to all batteries in everyday items, such as mobile phones and laptops. Unfortunately, we are unable to advise how long each component will last in each individual's home.
We would love to learn more about your experience, and help troubleshoot to resolve your battery issue. Please get in touch with us directly at askdysonUS@dyson.com. We will be looking forward to receiving your correspondence.
Best wishes,
Kelly
Dyson Customer Support
We would love to learn more about your experience, and help troubleshoot to resolve your battery issue. Please get in touch with us directly at askdysonUS@dyson.com. We will be looking forward to receiving your correspondence.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Great Product!!
on April 24, 2023
Posted by: Imran
Gender:Male
Simply amazing! Great batt life and great suction. Use it daily!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Paper weight
on August 22, 2023
Posted by: John X
Gender:Male
Upon purchase, the battery would not charge. We were informed some batteries had been defective and sent us a new one. It took 2 weeks to arrive. Upon arrival, we could not remove the old battery from the housing due to the screws being extremely small and drilled in so tightly. No idea why you would design a battery attachment this way. Literally everything battery operated we own (including Ego everything for the yard) the battery just slides in and out with ease. This will be returned asap. Very dissatisfied.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Dyson Expert, August 22, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. I'm very sorry to hear that your experience hasn't been up to our normal high standard. We do our best to provide a first class service to all our customers, I'm concerned to see that we've disappointed you on this occasion.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
1
Unhappy
on July 11, 2023
Posted by: JAN2023
After purchase, brought home, unpacked, plugged in and would not charge. Kept plugged in for 24 hours and NO LUCK!!! Returned for full refund
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Dyson Expert, July 12, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your DysonI'm very sorry to hear that your experience hasn't been up to our normal high standard. We do our best to provide a first class service to all our customers, I'm concerned to see that we've disappointed you on this occasion.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
1
Cordless lacks charge
on September 19, 2022
Posted by: Floor
Gender:Female
Charge barwly held . Battery failed shortly after limited warranty. Replacement battery extremely expensive.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, September 22, 2022
Hey there, this is Kelly with Dyson. We're disappointed to hear that you seem to be having trouble with your Dyson V8™ vacuum holding a charge. If you haven't yet done so, we'd be glad to help troubleshoot the issue to determine if the issue is a battery, charger, or something else. Feel free to get in touch with us here at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
1
battery life failed on me after 18 mos
on October 23, 2022
Posted by: gets
Gender:Female
I went above and beyond my budget for a vacuum. I have a disability and thought the cordless, light weight Dyson would be worth the investment. I saved for months to be able to purchase the V8 and now less than 2 yrs the battery charge is only lasting for 5 min. I could have bought 3 vacuums for the price I paid for the Dyson. I am beyond disappointed and will tell all others in my situation not to waste their money on the Dyson. Go with a different brand. Bummed with regret.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 26, 2022
Hello, this is Kelly with Dyson. We're sorry to hear that you've begun to have trouble with the battery in your Dyson V8™ vacuum. Your V8™ cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool). If you feel that your V8 might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Wonderful
on September 26, 2022
Posted by: PaolaCarvajal
Gender:Female
My house has is cleaner than ever! Tools are great they reaches places that were never reached before.
I would recommend this to a friend!
Written by a customer while visiting Dyson