Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,221 Reviews)
Rating breakdown 4,221 reviews
5 Stars
2,631
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Customer Rating
5
Great vacuum
on August 16, 2022
Posted by: Vacuum Dad
Gender:Male
All I can say is I love this vacuum, great suction power, light weight and no cords
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Disappointing
on August 16, 2023
Posted by: Some random nickname
First the good - yes, lots of suction. Now the bad - too much suction, even on the "not MAX" setting. The manual talks about a slide control on the brush head, but mine doesn't have that. I've searched the Dyson website and even watched the "how to" videos, and nothing shows how to adjust the suction (other than with the aforementioned "Max" setting up on the body). We have some fairly thin rugs, and the suction is so great that it lifts the rug up, causing the rug to wrinkle and jam the brush head. Then, in order to unjam it, I can't simply let off the trigger and slide the brush head away from the wrinkle, I have to lift the vacuum off the rug, put it back down and then pull the trigger again. Additional annoyance - there's a slight delay between hitting the trigger and the brush head starting up. It's enough of a delay that it makes vacuuming more work than with our previous stick vac (especially if I have to keep stopping to unjam it).
I tried researching accessories for this vacuum, and "maybe" the fluffy head might be better (it doesn't claim to have less suction, just looks like it might). However, it's currently not available.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Dyson Expert, August 20, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
1
Works about 3% of the time...
on December 13, 2022
Posted by: CodyatOpenX
Gender:Male
Unfortunately after purchasing this vacuum new for one of our offices, I received constant complaints about how it won't work for more than 5 minutes at a time. It has not functioned fully for one battery cycle since coming out of the box, and lately it just pulses and refuses to pick up anything. I feel a bit foolish for recommending Dyson so highly to my employees based on the ones I have at home, it makes for a pleasant art piece in the closet.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, December 16, 2022
Hello, this is Kelly with Dyson. We're sorry to hear that you're having trouble with your Dyson V8. It sounds like you may be using your machine in MAX suction mode, which it will be switched on to, right out of the box. This mode provides a boost of suction power for larger debris or more stubborn messes, but will only give you about 7 minutes of run time. Regular suction mode - designed for everyday cleaning, will give you up to 40 minutes of run time (30 when using a motorized tool or attachment). If you are having a pulsing or revving issue with no suction, that does indicate that there is a blockage. We'd be more than happy to help troubleshoot the issue. You can get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
New to Dyson
on September 7, 2022
Posted by: 495peg
Gender:Female
I have thought about purchasing a Dyson cordless vac for years, but decided to take the plunge this year. two things impressed me immediately: the amount of suction of the Dyson V-8 and how much quieter it is than ALL of my former vacs. But what I especially liked after using it a few times was how lightweight it was and how much easier it was on my lower back. Cleaning was done quickly and fast and I haven't minded the 40 minute limit at all. Who vacs their whole house at once? I have 3500 sq.ft and don't mind doing doing most of that in 40 minutes which will clean all my major rooms, and then hit the bedrooms another time. I am very happy with this machine.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Obsessed!!!
on December 3, 2022
Posted by: Lori N
Gender:Female
[This review was collected as part of a promotion.] I cannot rave enough about my new Dyson!!! No more tiny dog hairs off my couch!!! All of the attachments are game changers!!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great
on May 31, 2023
Posted by: Knark
Gender:Male
This is my second V8…I’ve had one since 2015. It still works amazingly well. My new seems to be even more powerful. It’s easy to store, charges quickly…and is extremely powerful.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Never sgsin
on July 4, 2023
Posted by: Cait B
Gender:Female
Pretty sure I didn’t even receive a new Dyson. It was dusty and had lint all over it. To make matters worse, my house is really small and I can’t vacuum my whole house without the battery dying. I’ll never buy another Dyson.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, July 5, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
2
Love Lost
on August 22, 2022
Posted by: Teachbadboys2
Gender:Female
I bought this a year ago, and thought it was the greatest. The battery sure didn't last long, but I worked around that. Then it had issues with the vacuum head. The company took FOREVER to mail parts that didn't help resolve the issue. So I paid all that money to have a vacuum cleaner sitting around for months. You also have to clean this vacuum so often, and the filter takes days to dry. Therefore, you are without a vacuum cleaner as it dries. I don't recommend this vacuum cleaner at all unless you have a backup for the actual vacuuming task.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, August 24, 2022
Hi there, this is Kelly with Dyson. Thank you for taking the time to share your feedback with us regarding your Dyson V8™ vacuum. We love to hear and learn from our customers. It's always disappointing for us to learn that an issue or issues have occurred with your machine. Having said that, we're always on hand to help provide diagnostic troubleshooting support, to help ensure your Dyson is working properly. We'd love to learn more about your experience and provide any further needed assistance. You can reach us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson