Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,330 Reviews)
Rating breakdown 4,330 reviews
5 Stars
2,686
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,503 out of
3,175)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Samjr66
Verified Purchase:Yes
Best purchase this year so far. My home smells clean the carpets and area rug look great. Suction power is amazing. Can completely vacuum the entire house under 30 minutes the cordless make it such pleasure to use!
Written by a customer while visiting Dyson
Posted by: Gillian
Gender:Female
Verified Purchase:Yes
I asked my husband for this for our 31st wedding anniversary. I’m so glad he got it for me. It’s so lightweight and easy to use. The vacuum itself does a very good job on both hardwood and carpet. We have both cats and dogs and it makes clean up easy!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Am127
Verified Purchase:Yes
I returned it because the you had to hold the on switch while vacuuming
Response from DysonBy Manpreet K, Customer Service, May 13, 2024
Hi, thank you so much for your valuable feedback. We really appreciate your time and efforts. We are extremely worried that you had this experience with the Dyson V8 Cordless Vacuum. It is lightweight for quick, versatile cordless cleaning with Dyson’s latest hair de-tangling technology. We truly apologize for any inconvenience caused to you due to the trigger and we can totally understand your sentiment. However, we strive to provide the highest quality products to our customers and care about their requirements. We would love the opportunity to provide feedback to our dedicated team. Please feel free to contact our Customer Support Channels to get suggestions regarding the most suitable vacuum for you as per your needs and requirements as we do offer a large variety in vacuum cleaners which turn on with just a click of the button, we would appreciate the opportunity to assist you.
We would also like to learn more on this subject so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We would also like to learn more on this subject so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Bean
Gender:Female
Verified Purchase:Yes
I am happy with my new Dyson. Just disappointed that it didn't come with the elbow piece for under furniture as it was shown in the video.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: JaynieF
Gender:Female
Verified Purchase:Yes
Easy usability, but on high power charge is only good for 5 minutes. It does a great job,love the attachments and the charging station
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Tay61
Gender:Female
Verified Purchase:Yes
Used it 3 x And it QUIT WORKING!!!!!!😡😡Very UPSETTING!!!!! They are way too EXPENSIVE TO BE MADE LIKE THAT!!!!!!!!!!! Thought Dyson was a BETTER PRODUCT!!!!!!
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, July 13, 2024
Hi, thank you so much for sharing your valuable feedback with us, we appreciate your time and efforts. We are concerned to hear about your experience with the Dyson V8 vacuum. We understand how this must have affected you, and we are deeply sorry. We request you to contact our Customer Support Channels to perform the required troubleshooting steps to get the best possible resolution.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We hope you will provide us with more opportunities to serve you in the future.
Best Wishes,
Manpreet K
Dyson Customer Service
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We hope you will provide us with more opportunities to serve you in the future.
Best Wishes,
Manpreet K
Dyson Customer Service
Written by a customer while visiting Dyson
Posted by: V8 dyson
Gender:Female
Verified Purchase:Yes
New Dyson has stopped working after a couple of weeks, very disappointing. Runs for a couple of seconds despite being fully charged. Will be returning!
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 5, 2024
Hello, thank you for your review. I am sorry to see from your review that you are facing an intermittent power issue with the machine. We can imagine how frustrating and disappointing this must be for you. This does not fall in line with the iconic service standards we aim to provide our customers. However, we strive to provide the best experience for our customers. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: DT42
Gender:Male
Verified Purchase:Yes
Battery time is extremely poor. I'll be returning this overly expensive vaccum. I went with Dyson for their expertise and quality but not with this vacuum.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 7, 2024
Hi,
We have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best Wishes,
Dyson Customer Support
We have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson