Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: V8 dyson
Gender:Female
Verified Purchase:Yes
New Dyson has stopped working after a couple of weeks, very disappointing. Runs for a couple of seconds despite being fully charged. Will be returning!
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 5, 2024
Hello, thank you for your review. I am sorry to see from your review that you are facing an intermittent power issue with the machine. We can imagine how frustrating and disappointing this must be for you. This does not fall in line with the iconic service standards we aim to provide our customers. However, we strive to provide the best experience for our customers. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: DT42
Gender:Male
Verified Purchase:Yes
Battery time is extremely poor. I'll be returning this overly expensive vaccum. I went with Dyson for their expertise and quality but not with this vacuum.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 7, 2024
Hi,
We have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best Wishes,
Dyson Customer Support
We have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Maria
Verified Purchase:Yes
Battery didn’t last for more than 15 mins. Called and got a replacement battery and the same thing happened with the new battery and the vacuum is not more than two months old. Don’t buy!
Response from DysonBy Priya, Customer Service, August 7, 2024
Hi,
We have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best Wishes,
Dyson Customer Support
We have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Chris
Verified Purchase:Yes
This is the best vacuum I’ve ever had!
It’s light weight and I love not having to deal with a cord.
We have two golden retrievers and I need to vacuum at least once a day.
It’s light weight and I love not having to deal with a cord.
We have two golden retrievers and I need to vacuum at least once a day.
Written by a customer while visiting Dyson
Posted by: CHICH
Gender:Male
Verified Purchase:Yes
Sucks. Waste of money. Dont believe the hype. The vacume dies out fast. Charging takes a long time.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 19, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as you are facing a run time and charging issue with the power pack of the machine. We can imagine how frustrating and disappointing this must be for you. This does not fall in line with the iconic service standards we aim to provide our customers. However, we strive to provide the best experience for our customers. Rest assured, we are committed to assisting you. We would also like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
2
For small spot cleaning, not to get the job done
on August 19, 2024
Posted by: Sean T
Gender:Male
Verified Purchase:Yes
A couple issues. Not very impressed with how long the vacuum battery lasts. For it to work well on my wood floors I need to have the setting on high which drains the battery much much faster than advertised. If I have it on the low setting it is extremely weak with suction and the power head is slow. It shuts down before completing what I wish to accomplish. Not sure if the swivel head is necessary for such a small vacuum, seams annoying and squirrely. Also the vacuum head is very small which makes regular jobs to take longer. Overall, this is good for spot vacuuming NOT for vacuuming a few rooms or to get the job done.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 19, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as you are facing a run-time issue with the machine which did not meet your expectations. We can imagine how frustrating and disappointing this must be for you. This does not fall in line with the iconic service standards we aim to provide our customers. However, we strive to provide the best experience for our customers. Please be informed that the overall run time can increase and decrease depending on the power mode and tool being used. Dyson V8 gives 40 minutes run time on ‘Powerful’ mode and 7 minutes on ‘Max’ mode. Rest assured, we are committed to assisting you. We would also like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Doc Loz
Gender:Male
Verified Purchase:Yes
I bought this to replace a Dyson DC44 Animal vacuum. Battery does not even come close to what the description says it should. Suction is nowhere near what the old vacuum had. I would not of even purchased this one if the other hadn't finally died/
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 23, 2024
Hello, we apologize for the inconvenience as you are facing run-time and suction issues with the machine. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. Our team is here to help resolve any issues you are facing and ensure that your experience with our product improves. Rest assured; we are committed to assisting you and we will resolve your issue as quickly as possible. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Sue 15
Verified Purchase:Yes
So glad I finally bought a cordless Dyson. It works so well and the battery life is long enough to do my whole house if I keep in on low.
Written by a customer while visiting Dyson