Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,221 Reviews)
Rating breakdown 4,221 reviews
5 Stars
2,631
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Customer Rating
5
Easy cleaning
on March 14, 2023
Posted by: Lucy1111
Gender:Female
I’m most impressed with the ease of emptying the container. In general easy for a senior to handle and very compact.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Easy to use!
on August 14, 2022
Posted by: GeorgiaPeach0809
Gender:Female
[This review was collected as part of a promotion.] Very easy to use and maneuverable! Great for quick jobs anywhere in the house. Great Dyson quality!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Excellent machine BUT battery is questionable
on December 12, 2022
Posted by: Hagagia
Gender:Male
I purchased two units in which wife was extremely happy with the performance and convenience however batteries were somehow disappointing. After full charge battery didn’t last more than 20 min on high power.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Love it
on July 24, 2022
Posted by: Paughj
Gender:Female
Great cordless vacuum cleaner, does a good job and great customer service.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Not worth the money
on November 18, 2022
Posted by: Brittany E
Gender:Female
Once it’s full charged only work for 20 min. If your luck you can finish vacuuming 1 full area with a full battery charged
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 25, 2022
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry for the frustration you've experienced with your Dyson V8 cordless machine. The V8 is designed to provide up to 40 minutes of run time, depending on the mode or combination of modes//tools used. The V8 has a max mode, which it is commonly set to out-the-box. The max mode provides a total 7 minutes of run time. The extended run high suction mode is ideal for the majority of cleaning tasks.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry for the frustration you've experienced with your Dyson V8 cordless machine. The V8 is designed to provide up to 40 minutes of run time, depending on the mode or combination of modes//tools used. The V8 has a max mode, which it is commonly set to out-the-box. The max mode provides a total 7 minutes of run time. The extended run high suction mode is ideal for the majority of cleaning tasks.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Ease of use
on July 20, 2022
Posted by: Rierie
Gender:Female
[This review was collected as part of a promotion.] Wonderful for quick cleanups. 30 minutes ample time, A little heavy so don’t want to use it too long Grandchildren enjoy using it!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Love my Dyson
on October 6, 2023
Posted by: Mike Money
Gender:Male
This is the best product that I purchase in a long time
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
So disappointed!
on October 6, 2022
Posted by: k_a_t_h_a_r_i_n_e
Gender:Female
It's too heavy. Neither the floor attachment or the rug attachment will pick up anything from a corner of the room and both are too thick to go under the furniture. The floor attachment wobbles across a very smooth floor so is difficult to handle. And it's very expensive (which I thought might guarantee a good product but apparently doesn't.) If all you have to clean is a large living room rug, this vacuum cleaner is probably a good buy.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 7, 2022
Hi there, this is Kelly with Dyson. We're disheartened to hear that you've had a less than ideal experience thus far with your Dyson V8™ vacuum. The operational weight of this model is 5.51 pounds, so most users do report that it's a fairly lightweight option, among our line of cord-free models. It's unusual to hear that the floor tool is wobbly at the connection point; this should be a solid connection with little to no give. We would be very happy to go over your machine in more detail with you, to see how we can make this right. Please contact us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson