Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,330 Reviews)
Rating breakdown 4,330 reviews
5 Stars
2,686
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,503 out of
3,175)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Shelly
Gender:Female
Verified Purchase:Yes
Works great, but the battery doesn't last more than 15 minutes on the MAX mode.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: john
Gender:Male
Verified Purchase:Yes
This is a great vaccum! so light and so strong! I’m so glad i spent a litlle more to get this vaccum. well worth the money!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Vicky
Verified Purchase:Yes
This is my second Dyson and love it. Suction is great and quieter than previous one. Run time allows me to finish most tasks too.
Written by a customer while visiting Dyson
Posted by: Zami
Gender:Male
Verified Purchase:Yes
I had an older v8 and it came with two heads, one for carpet and one for hard floors. I like the suction which is stronger than the old one but the single head for both hard and carpet floors is not very good. On my out door carpet it bogs down, on regular low pile it is even worst. Unfortunately I can’t use my old vacuum heads on the new v8 as they made some design changes.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, March 5, 2024
Hello! Thank you for your review of the V8, I am sorry to hear that you are having some issues with the cleaner head. There are some setting adjustments that will resolve any suction issues you may have. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Mountain Laurel
Gender:Female
Verified Purchase:Yes
Planning to purchase a new battery for my prior Dyson Stick Vacuum I purchased about 7 years ago. Determined that it would not increase the battery time/usage time. Decided to purchase a new Dyson V8 instead. It is much quieter than my prior Dyson. Plus, it lasts 40 minutes instead of just 20. A little bit heavier but so far I can manage it. Works great! Handy and gets into small places where my upright does not. Pleased with this decision and purchase. Should last a long time.
Written by a customer while visiting Dyson
Posted by: New user
Gender:Male
Verified Purchase:Yes
Works real good but it dies out too quick and takes long to charge
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, March 21, 2024
Hi there, thanks for your review in regards to the V8. You always want to make sure you are using the machine in High Suction, MAX is for spot cleaning only and will provide way less run time. We would value the opportunity to ensure that this is resolved for you and to allow us to learn ways to improve future services.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Disappointed
Gender:Female
Verified Purchase:Yes
I recently bought a V8 Dyson and was so excited based on the reviews and reputation of the company. This vacuum does not work on carpet. Regular builder grade carpet and the vacuum won’t move. I was disappointed and ignored other reviews that said it didn’t work on carpet. It’s true. I can only use it on bare floors so I’m thinking about returning it. It cost too much money to not work on carpet.
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, April 8, 2024
Hi, thank you so much for your review. I am very concerned to hear that you had this experience with the V8 Dyson vacuum. This is not the experience we would expect you to have. However, we strive to provide the best experience for our customers. We will make sure to provide your valuable feedback to our dedicated team. Just for the future reference, you can also contact our live call and chat support channels to know about the best vacuum as per your requirements and we will be very glad to assist you with the purchase. We do have other options of vacuums and cleaner heads available as per the carpet or flooring and we will be really glad to help you with the purchase.
We would also like to learn more on this subject so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We would also like to learn more on this subject so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: D8 is a beast
Gender:Male
Verified Purchase:Yes
The unit much quieter than our previous one and the tools are easier to swap out . The performance continues to be great
I would recommend this to a friend!
Written by a customer while visiting Dyson