Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Disappointed
Gender:Female
Verified Purchase:Yes
I recently bought a V8 Dyson and was so excited based on the reviews and reputation of the company. This vacuum does not work on carpet. Regular builder grade carpet and the vacuum won’t move. I was disappointed and ignored other reviews that said it didn’t work on carpet. It’s true. I can only use it on bare floors so I’m thinking about returning it. It cost too much money to not work on carpet.
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, April 8, 2024
Hi, thank you so much for your review. I am very concerned to hear that you had this experience with the V8 Dyson vacuum. This is not the experience we would expect you to have. However, we strive to provide the best experience for our customers. We will make sure to provide your valuable feedback to our dedicated team. Just for the future reference, you can also contact our live call and chat support channels to know about the best vacuum as per your requirements and we will be very glad to assist you with the purchase. We do have other options of vacuums and cleaner heads available as per the carpet or flooring and we will be really glad to help you with the purchase.
We would also like to learn more on this subject so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We would also like to learn more on this subject so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: D8 is a beast
Gender:Male
Verified Purchase:Yes
The unit much quieter than our previous one and the tools are easier to swap out . The performance continues to be great
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Samjr66
Verified Purchase:Yes
Best purchase this year so far. My home smells clean the carpets and area rug look great. Suction power is amazing. Can completely vacuum the entire house under 30 minutes the cordless make it such pleasure to use!
Written by a customer while visiting Dyson
Posted by: Gillian
Gender:Female
Verified Purchase:Yes
I asked my husband for this for our 31st wedding anniversary. I’m so glad he got it for me. It’s so lightweight and easy to use. The vacuum itself does a very good job on both hardwood and carpet. We have both cats and dogs and it makes clean up easy!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Am127
Verified Purchase:Yes
I returned it because the you had to hold the on switch while vacuuming
Response from DysonBy Manpreet K, Customer Service, May 13, 2024
Hi, thank you so much for your valuable feedback. We really appreciate your time and efforts. We are extremely worried that you had this experience with the Dyson V8 Cordless Vacuum. It is lightweight for quick, versatile cordless cleaning with Dyson’s latest hair de-tangling technology. We truly apologize for any inconvenience caused to you due to the trigger and we can totally understand your sentiment. However, we strive to provide the highest quality products to our customers and care about their requirements. We would love the opportunity to provide feedback to our dedicated team. Please feel free to contact our Customer Support Channels to get suggestions regarding the most suitable vacuum for you as per your needs and requirements as we do offer a large variety in vacuum cleaners which turn on with just a click of the button, we would appreciate the opportunity to assist you.
We would also like to learn more on this subject so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We would also like to learn more on this subject so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Bean
Gender:Female
Verified Purchase:Yes
I am happy with my new Dyson. Just disappointed that it didn't come with the elbow piece for under furniture as it was shown in the video.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: JaynieF
Gender:Female
Verified Purchase:Yes
Easy usability, but on high power charge is only good for 5 minutes. It does a great job,love the attachments and the charging station
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Tay61
Gender:Female
Verified Purchase:Yes
Used it 3 x And it QUIT WORKING!!!!!!😡😡Very UPSETTING!!!!! They are way too EXPENSIVE TO BE MADE LIKE THAT!!!!!!!!!!! Thought Dyson was a BETTER PRODUCT!!!!!!
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, July 13, 2024
Hi, thank you so much for sharing your valuable feedback with us, we appreciate your time and efforts. We are concerned to hear about your experience with the Dyson V8 vacuum. We understand how this must have affected you, and we are deeply sorry. We request you to contact our Customer Support Channels to perform the required troubleshooting steps to get the best possible resolution.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We hope you will provide us with more opportunities to serve you in the future.
Best Wishes,
Manpreet K
Dyson Customer Service
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We hope you will provide us with more opportunities to serve you in the future.
Best Wishes,
Manpreet K
Dyson Customer Service
Written by a customer while visiting Dyson