Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: RobinJane
Gender:Female
Verified Purchase:Yes
I have been part of the Dyson family since 2005. When we put in new flooring in 2019, I bought my first D7 stick and he finally went ka-put. I just upgraded to D8 and the power is super impressive! Now if I could only teach my 2 giant schnauzers to wipe their paws!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Would be better with stronger battery
on October 10, 2023
Posted by: SamDeacon
Gender:Female
I bought this because my entire home is hardwood floor and I love that it gets the job done, cleans our floors way better than sweeping.
Unfortunately the battery life is extremely frustrating and makes me regret not getting a cord vacuum. I can only vacuum about 2 small/medium sized rooms before the battery dies, and then I have to wait at least 4 hours for it to be charged enough to vacuum 2 more rooms and so forth.. This is really frustrating when I am trying to clean my floors, takes about 2 days of using/charging, using/charging etc. I’m super disappointed for my first Dyson experience.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, October 12, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Posted by: Ashley
Verified Purchase:Yes
Battery life is horrible. Runs out by the second room in my house.
No, I would not recommend this to a friend.
Response from DysonBy Voice of the Customer, Jenifer, March 4, 2024
Hi there, this is Jenifer with Dyson. The V8™ Cordless Vacuum Cleaner features a run time of up to 40 minutes on Powerful mode and up to 7 minutes on MAX mode. Please reach out to us via email at askdysonUS@dyson.com if you are not getting the expected run time so we can help. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Guido
Gender:Male
Verified Purchase:Yes
The vacuum has amazing suction and works great. Only down side is the on switch as you need to hold it in for it to work. I am trying to get used to it. But I may end up returning it for that reason. I have arthritic fingers and it bothersome
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: LMS546
Gender:Female
Verified Purchase:Yes
This was just purchased less than two weeks ago. The instruction guide was pretty useless- only pictures and very limited texts.
After a full charge, the vacuum died after five minutes of use and it takes at least four hours for another full recharge. You can’t run the unit if plugged in waiting a recharge. Unit really only useful for very small areas and/or spills. Would not buy again.
After a full charge, the vacuum died after five minutes of use and it takes at least four hours for another full recharge. You can’t run the unit if plugged in waiting a recharge. Unit really only useful for very small areas and/or spills. Would not buy again.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for sharing your experience. We're sorry to hear about the issues you've faced with the instruction guide and the performance of the vacuum. Your feedback is important to us, and we apologize for any inconvenience caused.
Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Thank you for sharing your experience. We're sorry to hear about the issues you've faced with the instruction guide and the performance of the vacuum. Your feedback is important to us, and we apologize for any inconvenience caused.
Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Customer Rating
2
HORRIBLE battery life and insanely slow charging
on November 20, 2025
Posted by: Alex
Gender:Male
Verified Purchase:Yes
I bought this last month and I'm genuinely disappointed. The vacuum is powerful, maneuverable, and easy to clean out, but the battery is GARBAGE. If you're going to make a product with an integrated battery it has to be GOOD. This is a small and weak 2 amh battery (like the smallest ones you'd use on a dewalt or other power tool) and somehow takes 6 hours to charge??? It's supposed to have 40 mins of battery life but that is only on the low setting. For floors it really feels like it needs the high setting and on that setting it lasts 15-20 minutes. I live in a tiny 1100 sq ft house and I can only get about 1/3 of my house done on a full charge, and then I basically have to wait an entire day before I can do another round???
It would have cost them next to nothing and barely added any weight to double the size of this battery, and also to equip it with a faster charger. A dewalt 2 amh battery can charge in as little as 40 mins, so what is this 6 hour charge time?
Super disappointing and cheapo way to kneecap an otherwise great vacuum. I might request a refund.
It would have cost them next to nothing and barely added any weight to double the size of this battery, and also to equip it with a faster charger. A dewalt 2 amh battery can charge in as little as 40 mins, so what is this 6 hour charge time?
Super disappointing and cheapo way to kneecap an otherwise great vacuum. I might request a refund.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 27, 2025
Thank you for sharing your feedback. We’re sorry to hear about your disappointment with the battery life and charging time of your vacuum. While it’s great to know you find the vacuum powerful, maneuverable, and easy to clean, we understand how frustrating it must be to feel limited by the battery capacity and charge duration, especially when trying to clean your entire home in one go. We’d like to help resolve this for you. Please reach out to us directly with your vacuum’s serial number and purchase details via live chat or phone so our team can review your case. In many situations, we can provide guidance on optimizing battery performance, explore replacement options, or discuss next steps if you’d prefer a refund. Your satisfaction is very important to us, and we remain committed to ensuring you get the most from your Dyson product. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Vern
Gender:Female
Verified Purchase:Yes
Battery doesn’t last long enough to do all floors in the house. Then charging takes too long to get full battery use again.
Response from DysonBy Dyson Customer Service, November 28, 2025
Hello Vern, thank you for sharing your experience with us. We understand how important it is for your machine to have enough battery life to cover all areas of your home, and we’re sorry to hear that the charging time and run time have not met your expectations. Your feedback is valuable and helps us continue improving our technology. If you need any assistance or guidance with your Dyson machine, please contact us via phone at 1-866-693-9766 or through Live Chat at http://ms.spr.ly/6421tZO7J. Our team will be happy to help ensure you get the best performance from your machine.
Written by a customer while visiting Dyson
Posted by: Kevin
Verified Purchase:Yes
Here are my pros and cons:
Pros: style, weight, color and attachments
Cons: max speed only last 5 minutes!
You have to keep your finger on the trigger for the vacuum to work.. not good for people who have issues with their hands.
Pros: style, weight, color and attachments
Cons: max speed only last 5 minutes!
You have to keep your finger on the trigger for the vacuum to work.. not good for people who have issues with their hands.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re glad to hear you appreciate the style, weight, color, and attachments of your Dyson, but we’re sorry that the short run time in max speed and the need to keep your finger on the trigger have been disappointing. We understand how important comfort and usability are, especially for those with hand issues, and your input is valuable for future improvements. Please contact us via live chat or call so we can review your experience further and ensure your concerns are noted. Your satisfaction matters to us, and we remain committed to making Dyson solutions as user‑friendly and effective as possible. Thank you again for your input.
Written by a customer while visiting Dyson