Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,221 Reviews)
Rating breakdown 4,221 reviews
5 Stars
2,631
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Customer Rating
5
Awesome Vacuum
on August 20, 2022
Posted by: Delightful D
Gender:Female
I love how light the Dyson V8 is so easy to carry. Easy to use and the suction is great. I would definitely recommend purchasing it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Dyson V8
on December 23, 2022
Posted by: Camnick
Gender:Male
We should have purchase one of these long time ago. This vacuum is excellent. It does a great job on both rugs and hardwood. It doesn't have the same vacuum as our Dyson electric, but it still does great.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Love my Dyson
on October 7, 2023
Posted by: roy43
Gender:Male
An excellent machine with multiple components and capabilities.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Constantly needing new parts/repairs
on October 18, 2022
Posted by: libbyherself
Gender:Female
This vacuum is great, when it's working.... The amount of maintenance required for this vacuum is unbelievable. I bought this vacuum in 2020, since then Dyson has had to mail me a replacement battery, then they had to send me a new body, then I had to troubleshoot with customer service two other times. The filters need to be washed and/or replaced about once a month. I am now needing to replace the battery AGAIN after just a year since they mailed me the last new battery. The amount of problems we've had with this vacuum in just two years is crazy to me. For background knowledge, I live in a one bedroom hardwood floor apartment, with one other adult. We work full time jobs (are rarely home) no kids, and no pets. In other words, our vacuuming is at a MINIMUM, and Dyson vacuum can not keep up with those standards. I have no idea how other people are using this long term with kids/pets/carpets or a full house.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 20, 2022
Hi there, this is Kelly with Dyson. Thanks for sharing your review with us. The Dyson V8 is one of our best-selling cord-free machines, featuring two powerful modes of suction power. The overall life of the battery can vary by many factors; how the machine is used, stored, charged and cleaned. The filters should not ever need to be replaced, but will need to be washed once a month to keep the flow of air clear. This also helps to reduce excessive wear/tear on the battery, as any blockage of airflow will cause your machine to run harder than it needs to, to maintain suction.
We are always happy to help troubleshoot any issues you may be having, regardless of the status of the machine's warranty. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
We are always happy to help troubleshoot any issues you may be having, regardless of the status of the machine's warranty. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
Doesn’t hold a charge
on November 3, 2022
Posted by: SSMP
Gender:Female
My Dyson doesn’t hold a charge for very long, now that it is wall mounted and it no longer holds a charge, lasts 30 seconds Is there connection problems when charging
through the wall mount ?
Can we buy a new battery?
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, November 4, 2022
Hello, this is Kelly with Dyson. We're sorry to hear that you're having some trouble with your Dyson V8™ vacuum holding a charge. If you do charge on the wall dock and are finding that the V8 isn't charging fully or holding a charge, it can be due to the charging pin not being firmly clicked into the dock. We'd be happy to walk through some troubleshooting with you and assist further - please touch base with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
4
Very good vacuum, but...
on December 14, 2022
Posted by: Florida snowbirx
Gender:Female
I really like the light weight and various attachments. The only drawback is the run time. I wish it could last longer. I switch from max to the regular suction, but I don't seem to have enough power to vacuum my entire house.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Brand new, doesn’t work right
on July 11, 2023
Posted by: Kev8
The purple wand extension has a power connection issue causing the motor head not to work at all. I called for a replacement several days ago and it hasn’t even shipped yet :(
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Dyson Expert, July 12, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5
Love it
on August 22, 2023
Posted by: Jasmine B
Gender:Female
This was gifted to be by a friend and I absolutely love it. I use to just sweep up messes in my kitchen and living area, this makes it so kuch quicker and easier. It does my area rugs so good too. I love love love it.
I would recommend this to a friend!
Written by a customer while visiting Dyson