Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,221 Reviews)
Rating breakdown 4,221 reviews
5 Stars
2,631
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Customer Rating
5
Great suction
on October 8, 2023
Posted by: Deb51
Gender:Female
I have had this for over a month. Never realized how much cat hair my old vacuum missed.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Hype
on March 21, 2023
Posted by: BoBoC
Gender:Male
Has to be one of the more overhyped products/brands, as much as I want to like it ( at least in this category). Constantly clogging, even with filter cleaned. Designed in such a way that you have to reach your fingers up into the area where the dirt is clogging against the container, and unclog it manually. Who wants to reach their hands up inside a vacuum bag? Not me. The bottom door is regularly falling open when it had appeared to be clicked shut, and then you're vacuuming with the dirt flying out the bottom. Sometimes it leaves dirt treads on one side where you're vacuuming. Not the filter area leaks of mildew, which I can't seem to fix. Getting a new filter, but the whole area seems tainted. High power charge is extremely short lived, and almost always clogs, or pulses on low battery mode for every single use. Feels a bit like 'my first vacuum', a gift for a college kid who wants their cleaning eq to look cool. I'm guessing the more high powered models are significantly better, but the claims on suction....def don't feel legit to me.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, March 22, 2023
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your less-than-stellar experience with your Dyson V8 cordless machine.
The bin does feature a max fill line, and going passed this line often can cause a build-up on the cyclone mesh and cause debris to get stuck in the area. We always recommend emptying the bin when you reach the max fill line. Depending on your cleaning tasks, you may have to do this more than once during your tasks.
The machine features two modes: max mode and standard extended run high suction mode. Max mode is designed to be a temporary boost of power for particularly stubborn messes. The extended run high suction mode is ideal for the majority of cleaning tasks.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your less-than-stellar experience with your Dyson V8 cordless machine.
The bin does feature a max fill line, and going passed this line often can cause a build-up on the cyclone mesh and cause debris to get stuck in the area. We always recommend emptying the bin when you reach the max fill line. Depending on your cleaning tasks, you may have to do this more than once during your tasks.
The machine features two modes: max mode and standard extended run high suction mode. Max mode is designed to be a temporary boost of power for particularly stubborn messes. The extended run high suction mode is ideal for the majority of cleaning tasks.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
4
Great first Dyson vaccum cleaner
on December 13, 2022
Posted by: Rahul
Gender:Male
This is a great starter for using a Dyson product if you’ve never owned, one specially vacuum cleaners. Off lately, they have been many products in the market that is selling cordless vacuum, cleaners, and comparing those with Dyson. I’ve had used a few in the past and I can confidently say this was a perfect purchase, they happy with my V-8 and I would recommend that to anyone who is interested in using this product. The only reason why I have not given it a five star is a basic features such as a light in front of the base would’ve been changed on the top. It’s one of the most basic functionality is that other competitors are using, which is kind of lacking in this version that I purchased.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Great for Pet Hair, but Short Lived Battery
on January 7, 2023
Posted by: Ann J
I love the pet hair tool. Using it on our furniture has helped with our dog hair. It does pick up a lot of dirt/dust. But, the downfall that I have encountered thus far is the battery life - only 40 minutes and then you need to wait so long for it to be recharged. For a house on the larger size, this vacuum isn't the best choice. I should've thought about that more.
Written by a customer while visiting Dyson
Customer Rating
3
good product
on July 25, 2023
Posted by: Matu
Gender:Female
We have only had this vacuum for a few weeks and it works well for two seniors. I would recommend highly as soon as I figure out a simple way to clean out the dirt.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Dyson Expert, July 26, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5
Worth every penny
on July 31, 2022
Posted by: Tamc10
Gender:Male
We had a low quality vacuum before this one and didn’t know what we were missing. This one is significantly more effective and has several attachments you can use for hard floors, carpet, furniture, etc. We have two cats so it is a game changer for us to be able to vacuum virtually any surface we need to. Very easy to empty the chamber and even remove hair from the attachments. On top of all that, it looks cool and is worth every penny in my opinion.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
SO GOOD!
on September 25, 2023
Posted by: micarv
Gender:Female
I'm not sure why I didn't buy one of these years ago! My daughter has a newer version and has golden retrievers. After seeing how great it works at her house I decided to do it. Although I am happy with my V8. I don't have shedding long haired dogs. It's just my husband and myself. We have hardwoods and stone floors throughout with large area rugs. The attachements are great for each surface. I love how it gets in corners. I thought my house was clean but I was able to fill the cannister several times vacuuming what I thought were clean rugs. It really is amazing and worth every penny. Also, LOVE that I don't have to struggle with a cord anymore.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Dyson is the best
on January 18, 2023
Posted by: Jay M
Gender:Male
We replaced the Dyson on the first floor with this one. It’s a replacement for an older one we purchased 9 years ago.
I would recommend this to a friend!
Written by a customer while visiting Dyson