Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,221 Reviews)
Rating breakdown 4,221 reviews
5 Stars
2,631
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Customer Rating
2
Shocking
on October 14, 2022
Posted by: Shocker
Gender:Female
I have to wear gloves when I use it to reduce the strong shock this vacuum gives me every few seconds. Also, after using for a couple of years, I'm lucky if I get 5 minutes of use before the battery dies.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 15, 2022
Hi there, this is Kelly with Dyson. Thank you for taking the time to share your feedback with us regarding your use of the Dyson V8™ vacuum. With regard to any type of static shock while using your machine, a static charge can build up on the product when particles in the airstream move relative to the stationary parts of the product. The level of the static charge will depend on many factors including the type of material being vacuumed up and how dry the atmosphere is. Very dry atmospheres and fine dust can make the size of the discharge worse.
Your Dyson V8™ cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool). If you feel that your V8 might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Kelly
Dyson Customer Support
Your Dyson V8™ cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool). If you feel that your V8 might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
4
Great Vacuume
on October 3, 2023
Posted by: French Nancy
Gender:Female
I love the ease of removing and applying the attachments on this vacuume. Also the cleaning of floors ande carpet are great. The only minus is the battery does not last long at all and seems to take forever to recharge.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Dyson Makes Cleaning Fun
on October 10, 2022
Posted by: Ram009
Gender:Male
Who would ever think that a vacuum so light, not having to plug-in to be able to vacuum my entire apartment? Well I want to introduce you to my Dyson vacuum. My Dyson vacuum makes cleaning fun. It’s powerful engine and design doesn’t miss the smallest crumb. It is extremely versatile being able to vacuum my hardwood floors, short and furiest of rugs. Thank you Dyson
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Decent
on September 26, 2022
Posted by: DanielleT
Gender:Female
Purchased a month ago and am pretty happy with the unit. I've found it doesn't last 25 minutes while using the max suction, which is disappointing. I have to vacuum half my house, hook to recharge and then finish later on.
Suction wise - does a great job! If you have pets, it's wonderful.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Makes my carpet look great!
on June 21, 2022
Posted by: Maureen Michelle
Gender:Female
I bought my Dyson V8 about a month ago. We have a dog, and a yard with lots of debris from trees and sand. The Dyson really picks it all up, especially the dog hair. It is incredibly light and reaches under the tables so easily. I like the max suction feature because it works well with sand. The Dyson is a definite improvement over our old central vac system, less cumbersome/easier to use and cleaning power.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Packs a punch!
on December 8, 2022
Posted by: Sal2244
Gender:Female
Love the newest member of our family! She’s light but handles everything I give her for sure.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Battery Absolutely Suck
on February 23, 2023
Posted by: Mitch J
Gender:Male
I bought a Dyson V8 in 2017 and the the battery continually lost charge until it died in 2019. They replaced the battery and then it continued to lose charge and died again. Now they won't replace it saying the vacuum is out of warrantee. Save your money
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, February 27, 2023
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustration with your Dyson V8 cordless machine.
Even when the warranty exhausts, we still provide diagnostic support for the life of the machine and if needed, we provide guidance on purchasing any parts needed to bring the machine back to optimal working condititon.
Battery degradation, like that in a cell phone or laptop, is completely normal for rechargeable lithium-ion batteries such as the V8's battery. Over time, the charge time can be depleted and the battery will need replacing.
We'd value the opportunity to learn more about your experience with your Dyson. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustration with your Dyson V8 cordless machine.
Even when the warranty exhausts, we still provide diagnostic support for the life of the machine and if needed, we provide guidance on purchasing any parts needed to bring the machine back to optimal working condititon.
Battery degradation, like that in a cell phone or laptop, is completely normal for rechargeable lithium-ion batteries such as the V8's battery. Over time, the charge time can be depleted and the battery will need replacing.
We'd value the opportunity to learn more about your experience with your Dyson. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
I love my Dyson V8
on March 13, 2023
Posted by: DrB16
Gender:Female
I have fibromyalgia and need a lightweight vacuum. My Dyson is so light and comfortable and the battery charger keeps it flat against the wall and out of the way. For a first-time user, I am sold on this product.
I would recommend this to a friend!
Written by a customer while visiting Dyson