Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,630
4 Stars
653
3 Stars
359
2 Stars
251
1 Star
325
79%of customers recommend this product.
(
2,456 out of
3,105)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Ralphie
Verified Purchase:Yes
I am so disappointed in the run time, maybe 20 minutes. The power needs a switch to keep it on. It hurts my finger holding it on. I am thinking about returning it!
Response from DysonBy Jasvir Singh, customer service, March 5, 2025
Hello, thank you for sharing your feedback regarding the Dyson V8 Origin Extra. We are truly sorry to hear about your disappointment with the run time and the discomfort you’ve experienced with the power switch. Your concerns are important to us, and we appreciate you bringing them to our attention. The run time can vary depending on the cleaning mode and attachments being used, and we’d be happy to assist you in optimizing its performance. Regarding the power switch, we understand how this may cause discomfort, and we will ensure your feedback is shared with our product development team for consideration in future improvements. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Svance
Verified Purchase:Yes
I was never so disappointed in all my life. I couldn’t even finish two rooms of vacuuming before the battery died so sad that you pay this kind of money and you can’t even complete a vacuum job in 1000 square-foot home.
Response from DysonBy Jasvir Singh, customer service, March 10, 2025
Hello, thank you for sharing your experience with the Dyson V8 Origin Extra. We are deeply sorry to hear that the vacuum's battery performance did not meet your expectations and that you were unable to complete vacuuming your home. We understand how frustrating it can be when a product does not perform as expected, especially after making a significant investment. Your satisfaction is important to us, and we appreciate your honest feedback as it helps us improve our products and services. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Rene
Verified Purchase:Yes
Battery does not last. It wont last long enought to finish vaccuming
Response from DysonBy Jasvir Singh, customer service, March 23, 2025
Hello, thank you for your feedback regarding the Dyson V8 Origin. We apologize for the inconvenience you've experienced with the battery life. We understand how important it is for a vacuum to last long enough to complete your cleaning tasks, and we're sorry to hear that this product hasn't met your needs in that regard. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Jesse
Verified Purchase:Yes
This machine does work great, when it works. The only problem we've had is that it does not have enough power to vacuum even 1/2 of our house (which is not very big). Just 2 small (20 sq. ft.) hallways, a small living room and an even smaller kitchen/dining room combo, then it has to recharge. For the price, I feel that the batter power should last longer.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, May 5, 2025
Hello, thank you for sharing your feedback. We are truly sorry to hear that the battery life isn’t meeting your expectations, especially given the size of your home. We understand how frustrating it can be when a device doesn’t provide enough power for a full cleaning session. Your satisfaction is important to us, and we want to help resolve this as soon as possible. Please feel free to email us at askdysonUS@dyson.com with the subject line "Dyson Review" for prompt attention to this matter. We will do our best to assist you in getting the issue resolved. Warm regards, Rubaid
Written by a customer while visiting Dyson
Posted by: CindyMae
Gender:Female
Verified Purchase:Yes
I love my new Dyson. Everything works perfectly and the suction is great.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Vicki
Verified Purchase:Yes
It does everything I had wanted. I was very disappointed, however, that I had to keep my finger on the trigger switch to keep it going. Arthritic fingers cannot sustain that long time of pressure. It's very painful.
Written by a customer while visiting Dyson
Posted by: Oggie
Verified Purchase:Yes
Bought a month ago and so far has been good. Not satisfied with battery life.
Written by a customer while visiting Dyson
Posted by: None
Verified Purchase:Yes
Even after charging for hours and at times overnight the battery doesn’t last for more than 10 minutes of vacuuming.
Response from DysonBy Customer Service, Harpreet K, June 10, 2025
Hello, thank you for taking the time to share your concerns about the Dyson V8 Absolute. We are truly sorry to hear that you have experienced issues with the battery life, especially after what seems like a lengthy charge. We understand how frustrating it can be when your vacuum does not perform as expected, particularly when it affects your daily routine. Your feedback is important to us, and we would like the opportunity to help resolve this issue. Please consider reaching out to our support team so we can work with you to troubleshoot the problem or explore any potential solutions that might improve your experience. We are committed to ensuring that our products meet your needs and appreciate your patience as we address your concerns. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson