Good product. Had 5 years gap in between the last one I had and this. Got this model because was able to afford this one vs the newest. Wish the entire time you didn’t have to hold your finger on the start button while using it. Wish there was a button to push and leave it alone. Didn’t even check on that before buying because was sure they updated that by now. But no. Believe it or not, holding the start button the entire time you are cleaning, is kind of hard on the hand. But the power is good.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for sharing your feedback. We are glad to hear you appreciate the power of the vacuum, but we're sorry to hear about the inconvenience with the start button. Your insights are important to us, and we regret any discomfort caused.
Please contact our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
I'm very upset that my Dyson is not charging well at all.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
We are sorry to hear about the charging issue you're experiencing. We understand how frustrating this can be. Please contact our customer care team at askdysonUS@dyson.com so we can assist you further and find a solution.
Battery lasts only a few minutes and I'm not impressed with the suction. So sad I saved up to buy this vacuum and its kinda a piece of crap
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
We are sorry to hear that you are disappointed with the battery life and suction of your vacuum. We understand how frustrating this can be, especially after saving up for it. Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further.
I bought this 3 weeks ago but I’m not liking it because it’s not working in my rug I’m very disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, December 17, 2024
Hello,
Thank you for reaching out and sharing your feedback. We are sorry to hear that the machine is not working well on your rug and that you are disappointed with your purchase. We would like to assist you in resolving this issue. Please contact our customer support team for further assistance at: askdysonUS@dyson.com.Thank you for your understanding.