Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,333 Reviews)
Rating breakdown 4,333 reviews
5 Stars
2,689
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,506 out of
3,178)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Better Battery Hungry
Verified Purchase:Yes
A lot of good features. Battery needs to be improved before I can give it a better rating.
Response from DysonBy Voice of the Customer, Jenifer, January 16, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your machine. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Bill
Gender:Male
Verified Purchase:Yes
Have to sometimes smack it to make it start? Otherwise like it.
I would recommend this to a friend!
Response from DysonBy Voice of the Customer, Jenifer, January 22, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
Response from DysonBy Teanna, Voice of the Customer, January 22, 2024
We're sorry to learn that you're not having a 5-star customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: No nickname
Gender:Female
Verified Purchase:Yes
I got it for Christmas and I love it works great and easy to use
Written by a customer while visiting Dyson
Posted by: Sam612
Verified Purchase:Yes
i received this Dyson as a gift from my children for Christmas I am amazed at the amount of dust dog hair and dirt it picks up after I have vacuumed with my Kirby I like that is light and can get to places that cannot get with my regular vacuum
Written by a customer while visiting Dyson
Posted by: Lynn
Gender:Female
Verified Purchase:Yes
It pulls out more dirt than I knew I had!
My house gathers a lot of dust, and this is the best vacuum I have ever used to remove dust and debris.
My house gathers a lot of dust, and this is the best vacuum I have ever used to remove dust and debris.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Lisa
Verified Purchase:Yes
Love it it picks up great great battery life light weight couldn’t be happier!
Written by a customer while visiting Dyson
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Bought this new unit less than a month ago and absolutely love the product. Always wanted to invest in a Dyson and glad we did.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Kt22
Gender:Female
Verified Purchase:Yes
It doesn't hold a charge. Says 30mins but dies sooner than that.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 19, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as you are facing a run-time issue with the machine. We can imagine how frustrating and disappointing this must be for you. This does not fall in line with the iconic service standards we aim to provide our customers. However, we strive to provide the best experience for our customers. Please be informed that the overall run time can increase and decrease depending on the power mode and tool being used. Dyson V8 gives 40 minutes run time on ‘Powerful’ mode and 7 minutes on ‘Max’ mode. Rest assured, we are committed to assisting you. We would also like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson