Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,221 Reviews)
Rating breakdown 4,221 reviews
5 Stars
2,631
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: 1qaz
Gender:Male
Verified Purchase:Yes
This is the 4th Dyson that I bought. It works great just the battery life doesn't live up to the Dyson name and high quality. That being said it is a great unit and I would recommend it to anyone who wants a good vacuum
Written by a customer while visiting Dyson
Posted by: Denny
Gender:Male
Verified Purchase:Yes
The machine is not even two weeks old. It does not have the power that it should and the battery life is terrible. I’m thinking this needs to be returned.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, May 20, 2025
Hello, thank you for sharing your feedback with us. We’re truly sorry to learn that your machine, which is less than two weeks old, is not performing as expected. We understand how disappointing it must be to experience inadequate power and poor battery life, especially when you’ve come to rely on the performance that Dyson is known for.
Your satisfaction is very important to us, and we are committed to ensuring you have the best experience possible. We would appreciate the opportunity to investigate this further and work with you to troubleshoot the performance issues. If you could provide us with more details or any specific aspects of the issue you are facing, please reach out to us at askdysonUS@dyson.com with "Dyson Review" in the subject line. This will allow our team to look into the situation more closely, determine the root cause, and discuss your options—including the possibility of a return if necessary.
Your satisfaction is very important to us, and we are committed to ensuring you have the best experience possible. We would appreciate the opportunity to investigate this further and work with you to troubleshoot the performance issues. If you could provide us with more details or any specific aspects of the issue you are facing, please reach out to us at askdysonUS@dyson.com with "Dyson Review" in the subject line. This will allow our team to look into the situation more closely, determine the root cause, and discuss your options—including the possibility of a return if necessary.
Written by a customer while visiting Dyson
Posted by: hadlow47
Verified Purchase:Yes
I bought this vacuum for a friend. I love mine and she loves hers.
Written by a customer while visiting Dyson
Posted by: Aljm
Gender:Male
Verified Purchase:Yes
Very effective and quieter than previous models, battery life is good(as described)
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Porgie
Verified Purchase:Yes
Bought to replace a cheap cordless one. Unbelievable how much better the Dyson is. The old saying You only get what you pay for.
Written by a customer while visiting Dyson
Posted by: Gabe
Gender:Male
Verified Purchase:Yes
The attachments for the V8 really make it stand out compared to other wireless vacuums. The versatility is also very nice to have.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: KathrynG
Verified Purchase:Yes
We’ve had this vacuum cleaner almost a month, and so far it is everything I hoped it would be. The suction is terrific! We have both carpet and vinyl flooring (yuk), and this thing goes from one to the other quite well. The couple of times I’ve bumped it to full power, the fully charged battery has lasted only a few minutes. Thank goodness the slower speed meets our needs most of the time. One of my primary uses of this vacuum is upholstery cleaning. It does a fine job. One of us is blessed with piles of long, long hair, which she sheds constantly all over the house. The Dyson manages that hair beautifully. I have far fewer roller clogs and tangles with the Dyson than with other vacuums. The swivel head is a little awkward to use, partly because the machine is so heavy. I am old, arthritic, and feel the weight and the swivel difficulties keenly. Thank goodness I only need to use this machine a few minutes at a time. The easy release dust bin works better than any I have owned. The filters seem to be doing a good job. We have so far used only the upholstery/pet brush and the hard surface roller. As I learn more about the machine and use it for a longer period of time, I will update my review, if that is possible. For now, we are quite pleased.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dyson
Gender:Male
Verified Purchase:Yes
Works great and last longer than I expected. Very easy to empty the dustbin and the second stage filter hardly gets dirty.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We’re delighted to hear that your vacuum has proven to be such great value and a strong performer, lasting longer than expected. It’s wonderful that emptying the dustbin is so easy and that the second stage filter stays clean, making maintenance simple. If you have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we truly appreciate your input.
Written by a customer while visiting Dyson