I bought this 3 weeks ago but I’m not liking it because it’s not working in my rug I’m very disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, December 17, 2024
Hello,
Thank you for reaching out and sharing your feedback. We are sorry to hear that the machine is not working well on your rug and that you are disappointed with your purchase. We would like to assist you in resolving this issue. Please contact our customer support team for further assistance at: askdysonUS@dyson.com.Thank you for your understanding.
We bought this about 3 weeks before Christmas when they went on sale. We had never been able to afford a Dyson but wanted to try. The V8 is perfect for us. It's light weight and we have a small home. We honestly expected to return it but when it arrived it saved so much time with the dog hair and dust that gets tracked in. Not having to plug in a standard vac and get it set up really helps!
I used it once and it left a blister on my thumb knuckle. So I returned it to Dyson.
Response from DysonBy Sahil S, Customer Service, January 18, 2025
Hi, Thank you for bringing this issue to our attention. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback and will get a better resolution; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
I am happy with this vacuum. It has great suction power and has a more than adequate runtime. I am in my seventies and have arthritis but find the weight to be fine. We have a long haired dog that sheds constantly and the vacuum is up for the job. The dirt cup is easy to empty, even the dog hair comes out well. The only thing I wish was different, would be a light on the floor head would be nice.
We bought this to replace our first Dyson stick. This Dyson stick has great suction, cleans up everything on the bare wooden floors, carpets and tile. We have 2 floors, and we have never run out of power. It is light to use, push, pull and carry. It is very easy to clean out.