Disappointed. Fully charged battery only lasts for 5 minutes of use
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, May 24, 2025
Hello, we appreciate your feedback and are sorry to hear that the battery life has not met your expectations. We understand how frustrating it can be when a fully charged battery does not provide sufficient usage time, and we regret any inconvenience this has caused. Dyson strives to deliver high-quality products, and your insights are valuable in helping us improve. If you would like assistance with troubleshooting battery performance or exploring possible solutions, please feel free to reach out to Dyson support. We welcome customer feedback and would love to learn more about your experience. Please feel free to email us at askdysonUS@dyson.com with the subject line "Dyson Review" for prompt attention to this matter. We will do our best to assist you in getting the issue resolved.
This vacuum does a great job but there are a few things I don't like. I have to hold the button in to keep it running. I can't just turn it on. Also, it doesn't have a light on the floor brush. My last vacuum had a light and it helped a lot to see the dust and where I needed to vacuum.
I would recommend this to a friend!
Response from DysonBy Manpreet K, Customer Service, November 10, 2024
Hello, thank you for your valuable feedback. We understand that the continuous button pressing, and lack of floor brush light can be inconvenient. Your input helps us identify areas for improvement in future designs. If you have further concerns or suggestions, our customer support team is always available to assist you.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Manpreet K
I bought this one month ago but I didn’t run on any kind of carpet It’s excellent for floors only Asking if there’s a carpet brush attachment
Response from DysonBy Priya, Customer Service, May 5, 2025
Hello, thank you for reaching out! We’re glad to hear that the product has been working well for your floors. Regarding carpet use, some models may have compatible attachments designed for better performance on carpets. To check if a carpet brush attachment is available for your specific model, please feel free to email us at askdysonUS@dyson.com. Kindly include "Dyson Review" in the subject line for prompt attention. We appreciate your time and look forward to assisting you!
Written by a customer while visiting Dyson
Customer Rating
1
Returned
on August 30, 2023
Posted by: KaKa
Gender:Female
Returned this vacuum. Didn’t hold a charge longer than 30 minutes. About the time I was going hung ho vacuuming and dusting baseboards and crown molding the thing dies. So sad, I really wanted it to work.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Dyson Expert, August 30, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. I'm very sorry to hear that your experience hasn't been up to our normal high standard. We do our best to provide a first class service to all our customers, I'm concerned to see that we've disappointed you on this occasion.
Best wishes, Teanna Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5
Great suction power and performance
on October 14, 2023
Posted by: Sub hash
Gender:Male
Well thought out design, easy to use and performance.
I love my Dyson V8! It is so powerful and mobile. No cords, easy storage and charging station. My home is cleaner as I use my Dyson more often due to easy use and maneuvering.