Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,333 Reviews)
Rating breakdown 4,333 reviews
5 Stars
2,689
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,506 out of
3,178)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Kitkat
Verified Purchase:Yes
If only it came with an operator other than me! It works perfectly
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Megan
Gender:Female
Verified Purchase:Yes
I have had this vacuum for about 2-3 weeks now, and I find myself looking for things to vacuum because I love it so much. This is my 2nd Dyson vacuum - my previous one was 10 years old (still works, but the button that secures the attachments is broken, so it's hard to use). I honestly can't believe the difference between the two vacuums. This one has so much more suction power, it's much quieter, it's so much easier to clean the basin and best of all the battery lasts about 5xs longer than my older version. It is AMAZING - and I got it on sale, and with a free set of additional attachments, so this was seriously a steal! After having a Dyson, I will never buy another vacuum. I tried buying a knock-off version a few years ago, and it didn't even closely compare. Dyson is the GOAT.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Buster1
Gender:Female
Verified Purchase:Yes
I purchased my Dyson V8 vacuum in January 2026. I had heard good things about the cordless V8. I am not impressed. V8 does not do well on large area rugs. Very hard to maneuver, battery charge last about 15 minutes on 1800 sq ft home. It does vacuum well on hardwood and luxury laminate flooring. Not worth the purchase and hype for me.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 1, 2026
Hello there, thank you for your honest feedback about the Dyson V8. We’re sorry to hear it hasn’t met your expectations, especially on large area rugs and with battery life. We appreciate you highlighting where it performs well and where it hasn’t delivered for you. Your experience is important to us and helps us improve. If you’d like tips to get the most from your V8 or need help with usage or battery performance, please reach out via Live Chat (http://ms.spr.ly/6423QJnK7) or call 1-866-693-9766. We're here to help.
Written by a customer while visiting Dyson
Posted by: Cruz
Verified Purchase:Yes
I've had many Dysons and they never fail to impress me. Being able to always keep it charging so it's always ready is fantastic. No cords, long battery life and cleans up great. Attachments are easy to remove and change. Just a great must have in your home.
Response from DysonBy Dyson Customer Service, February 9, 2026
Hi there, thank you so much for sharing your wonderful feedback. We’re delighted to hear that your Dyson continues to impress and that the cordless convenience, long battery life, and easy‑to‑use attachments are making such a positive difference in your home. It means a lot to know you’ve trusted Dyson with multiple machines over the years. We truly appreciate your loyalty and your thoughtful review.
Written by a customer while visiting Dyson
Posted by: pem51
Gender:Female
Verified Purchase:Yes
Two issues:
1. Constantly having to hold down the on button to use hurts my hand.
2. The high suction drags on carpet, it would be nice if it had a carpet attachment.
1. Constantly having to hold down the on button to use hurts my hand.
2. The high suction drags on carpet, it would be nice if it had a carpet attachment.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 9, 2026
Thank you, truly, for taking the time to share your thoughts with us. It means a great deal that you are open about your experience and what would make using your machine more enjoyable. We understand how constantly having to hold the on button could be tiring for your hand, and we appreciate your suggestion about a dedicated carpet attachment to glide more easily across your floors. These insights are exactly what help us create products that not only perform but truly fit into your life. Your feedback has been passed on to our design teams, who are always working behind the scenes to improve comfort and make everyday use effortless. We value your voice and consider it in our ongoing efforts to fine-tune every detail. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson machine. Thank you again for inspiring us to do better, and for putting your trust in us.
Written by a customer while visiting Dyson
Customer Rating
5
Better than Expected!
on October 14, 2023
Posted by: Mal1201
Never had a cordless vacuum before, so I was pleasantly surprised at how much I love this thing! We have 2 dogs and lots of dog hair on hardwood floors. We use our Dyson everyday. Even my husband uses it and he hates vacuuming!!!! So easy to grab and go and not mess with cords. The suction is great and battery lasts for the entire house one charge. Love it!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: hlhurwitt
Gender:Female
Verified Purchase:Yes
I do not like this vacuum and will be returning it. I do not like the fact that it rubs the top of my thumb raw and makes it bleed while vacuuming a small home (~1330 sq. ft.) and I do not like the fact you cannot turn on a button to keep it running. I was very excited to get this vacuum and had high hopes for it but am very disappointed. It does a great job of cleaning and the suction is good but the very first time I used it, after fully charging, it only lasted 15 minutes on the regular setting and then died with no warning. It also takes a very long time to charge. Overall, not happy with the product and surprised to be saying that. I always thought Dyson products were so awesome.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, September 9, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: cm28
Gender:Female
Verified Purchase:Yes
I just opened my new Dyson that I was excited to purchase, however it has the new dust container in it. I do not like it at all! I thought I was purchasing the one with the older dust container style that comes off to empty. Very sad!!!
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
Thank you for your feedback. We are sorry to hear that the new dust container design did not meet your expectations. Your input is valuable, and we will use it to improve our products. Please contact our customer care team at askdysonUS@dyson.com for assistance with this issue.
Best Wishes,
Dyson Customer Support
Thank you for your feedback. We are sorry to hear that the new dust container design did not meet your expectations. Your input is valuable, and we will use it to improve our products. Please contact our customer care team at askdysonUS@dyson.com for assistance with this issue.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson