This Dyson does not seem like the motor is as strong as the Dyson Animal that I also have. Does pick up dirt etc and has same attachments that are useful. When emptying the dirt bin the top slides off where my other does not, I feel like I can damage it when it pops off when emptying dirt.
The battery doesn't seem to stay charged for very long. Also, there needs to be a lock button so you don't have to continually hold the "on" button down.
Response from DysonBy Dyson Customer Service, May 1, 2026
Thank you for sharing your feedback with us regarding your battery performance. We appreciate you bringing this to our attention, and we apologize for the issue caused by the shorter run time. Please be assured that we are here to support you and ensure your machine performs at its best. If you continue to face any issues, please reach out to us via live chat or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST.
Written by a customer while visiting Dyson
Customer Rating
5
DysonV8
on August 6, 2022
Posted by: Tigris
Gender:Female
[This review was collected as part of a promotion.] This was a huge savings..works great! This was not a new one..but looked like it for sure. No problem with this machine at all… looks good and is in good condition.
A lot of good features. Battery needs to be improved before I can give it a better rating.
Response from DysonBy Voice of the Customer, Jenifer, January 16, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your machine. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
Have to sometimes smack it to make it start? Otherwise like it.
I would recommend this to a friend!
Response from DysonBy Voice of the Customer, Jenifer, January 22, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
Response from DysonBy Teanna, Voice of the Customer, January 22, 2024
We're sorry to learn that you're not having a 5-star customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
i received this Dyson as a gift from my children for Christmas I am amazed at the amount of dust dog hair and dirt it picks up after I have vacuumed with my Kirby I like that is light and can get to places that cannot get with my regular vacuum