Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,333 Reviews)
Rating breakdown 4,333 reviews
5 Stars
2,689
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,506 out of
3,178)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Tina B
Gender:Female
Verified Purchase:Yes
I love it. Can’t believe I lived without so long. I have owned Dyson’s before but this one is easy to handle and does a great job and is cordless!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Happy in Virginia
Verified Purchase:Yes
I bought this vacuum two weeks ago and am very impressed with the suction, maneuverability and especially the light weight of this machine. It’s the best vacuum I’ve ever had!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Power deep
Verified Purchase:Yes
I bought this item a month ago and i love it great item and good price
Written by a customer while visiting Dyson
Customer Rating
1
Not a fan of buying expensive stuff from a picture
on December 16, 2024
Posted by: Spotless 333
Verified Purchase:Yes
Vacuum is OK. I would have liked to see it in person, before purchasing. Maybe I would have purchased a different one. Return is not fun. My disappointment is my fault. Will never buy anything like this again.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
We are sorry to hear that you are not fully satisfied with your purchase. We understand the importance of seeing a product in person before buying. If you need any assistance with the return process or have further concerns, please contact our customer care team at askdysonUS@dyson.com.
Thank you for your feedback.
Best regards,
Dyson Customer Care Team
We are sorry to hear that you are not fully satisfied with your purchase. We understand the importance of seeing a product in person before buying. If you need any assistance with the return process or have further concerns, please contact our customer care team at askdysonUS@dyson.com.
Thank you for your feedback.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Customer Rating
5
Powerful Compact Vacuum!!!
on December 30, 2024
Posted by: JerryG
Gender:Male
[This review was collected as part of a promotion.] The Dyson V8 is an absolute necessity in my household! I have a multilevel house and three dogs. Hairs gets everywhere and the Dyson V8 is so powerful and light enough to handle and has so many accessories which allows me to get to all the dog hair that accumulates on my stairs and door jams where I don't have an outlet close by. I am able to vacuum around my windows and other tight spaces that my larger vacuums can't reach. It's so easy to switch the accessories and the Dyson V8 is extremely lightweight. My favorite features of the Dyson V8 is that it is cordless, lightweight and the battery lasts a long time between charging. I have never had the Dyson V8 run out of battery while I was cleaning. The Dyson V8 has been a lifesaver for me when I need to quickly clean up without having to pull out one of my bigger vacuums. I can't imagine life without the Dyson V8. I finally have control over the endless amount of dog hair with this powerful compact vacuum!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Gretchen
Gender:Female
Verified Purchase:Yes
Very disappointed in this vacuum. I have had it for about a month and it was doing great at first but now it is sputtering and spitting things out instead of doing what it’s suppose to do.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 15, 2025
Hello,
We're sorry to hear about the issues you are experiencing with your vacuum. This is certainly not the performance we expect from our products. It sounds like there might be a blockage or a maintenance issue causing the sputtering and spitting. Please contact our customer support team at askdysonUS@dyson.com for further assistance. We are committed to ensuring your satisfaction and will do our best to resolve this matter promptly.
Best Wishes,
Dyson Customer Support
We're sorry to hear about the issues you are experiencing with your vacuum. This is certainly not the performance we expect from our products. It sounds like there might be a blockage or a maintenance issue causing the sputtering and spitting. Please contact our customer support team at askdysonUS@dyson.com for further assistance. We are committed to ensuring your satisfaction and will do our best to resolve this matter promptly.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Disappointed
Gender:Male
Verified Purchase:Yes
It doesn’t hold a charge. It doesn’t last a couple of minutes.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 15, 2025
Hello,
We apologize for the inconvenience caused by the battery life of your Dyson vacuum. It's important to us that our products perform reliably, and we're sorry to hear that this hasn't been your experience. Your feedback is valuable, and we will share it with our product development team. Please reach out to our customer support team at askdysonUS@dyson.com so we can assist you further and find a solution to improve your experience.
Best Wishes,
Dyson Customer Support
We apologize for the inconvenience caused by the battery life of your Dyson vacuum. It's important to us that our products perform reliably, and we're sorry to hear that this hasn't been your experience. Your feedback is valuable, and we will share it with our product development team. Please reach out to our customer support team at askdysonUS@dyson.com so we can assist you further and find a solution to improve your experience.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Cosev
Gender:Female
Verified Purchase:Yes
Nice design, lightweight, good suction when on max, but a full charge only lasts 5-7 minutes, and that's not enough. Also have to keep pressing the trigger button for the machine to keep running, and there are only 2 modes, low and max.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, February 2, 2025
Hello Cosev, thank you for sharing your feedback on the Dyson V8. We appreciate your positive comments about the design, weight, and suction performance. We apologize for any inconvenience caused by the battery life, trigger button, and limited mode options. We understand how important these features are for your satisfaction, and we value your input as it helps us improve our products. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Harpreet K
Written by a customer while visiting Dyson