Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,333 Reviews)
Rating breakdown 4,333 reviews
5 Stars
2,689
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,506 out of
3,178)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Steal
Gender:Female
Verified Purchase:Yes
Love , love , love my vacuum! It does an amazing job, lightweight, great accessories,
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Sue1
Verified Purchase:Yes
Love it. My husband got it for me for my birthday. I love how light it is and easy to change heads. It is so convenient to have a quick, easy access, vacuum on the 1st floor of our house. i especially like the low & high power options - I use low on the hardwood floors and high on the carpets.Highly recommend it!
Written by a customer while visiting Dyson
Posted by: JSmith207
Gender:Female
Verified Purchase:Yes
Essentially I love my Dyson. I did buy a refurbished one and it seems that it doesn't keep it's charge very long. But my place is small so it doesn't matter that much.
I would recommend this to a friend!
Response from DysonBy Manpreet K, Customer Service, May 24, 2024
Hi, thank you for bringing this to our attention. We really appreciate your time and effort and are grateful that you liked the overall performance of your Dyson. However, we are extremely sorry for the inconvenience that you had to face with the battery runtime of Dyson V8 Cordless Vacuum. This is not the experience Dyson strives to provide for its customers. We strive to provide the highest quality products to our customers and care about their requirements. We would love to provide valuable feedback from our dear customers to our dedicated team to better the performance. Do not hesitate to contact our Customer Support Channels for any future queries.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: TAG007
Gender:Male
Verified Purchase:Yes
I replaced a DC44 with this model and I didn't expect much of a difference. I was wrong the V8 is better at what a vacuum should do. The tools are better and they attach and detach much easier than my DC44. Battery life is fine, I can do my whole 1500 sq ft home on one charge. I also purchased a hard floor tool with led lights and was pleased at how much it helped locate dirt and debris on my laminate floors.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Bunny2417
Gender:Female
Verified Purchase:Yes
This one is not as powerful as I expected. For the price, I was expecting more from it. My son has the V10 and raves about it. I was hoping this one would be comparable.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 16, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as our Dyson technology did not meet your expectations. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. Rest assured, we are dedicated to providing the best experience for our customers and are eager to resolve this issue. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
3
Some pros, definite cons-probably will return
on August 24, 2024
Posted by: Doodle73
Verified Purchase:Yes
I’ve had this for three weeks and there are definite pros and cons
Pro: lighter weight than my old upright, low profile so I can get under furniture, does decent job on low pile carpet and floor, like that I can detach and have a handheld vacuum for some jobs
Con: did a VERY poor job when I used the handheld to clean a modest amount of dirt in my car, picked up nearly zero dog hair from fabric, weight at the handle means it balances strangely, exhaust at the handle means it blows in your face especially when using as handheld, all the debris collects on one side of the dust chamber meaning you have to dump more frequently than it seems should be necessary, no filter bag means that when you empty the dust chamber you are inhaling that dust, if there is any medium to long hair in there whatsoever it gets wrapped around the metal filter and you have to reach in to pull out the clumps of dust that gather around it, and each time I empty the vacuum I then have to vacuum the dust that fell on the floor. Finally you have to squeeze the trigger the whole time it’s in use—unlike, say, a gas pump, there doesn’t seem a way to lock the trigger so you can vacuum without squeezing it. If you have any kind of weakness in your hand arm or wrist this could be a problem. I will probably return and buy a different brand.
Pro: lighter weight than my old upright, low profile so I can get under furniture, does decent job on low pile carpet and floor, like that I can detach and have a handheld vacuum for some jobs
Con: did a VERY poor job when I used the handheld to clean a modest amount of dirt in my car, picked up nearly zero dog hair from fabric, weight at the handle means it balances strangely, exhaust at the handle means it blows in your face especially when using as handheld, all the debris collects on one side of the dust chamber meaning you have to dump more frequently than it seems should be necessary, no filter bag means that when you empty the dust chamber you are inhaling that dust, if there is any medium to long hair in there whatsoever it gets wrapped around the metal filter and you have to reach in to pull out the clumps of dust that gather around it, and each time I empty the vacuum I then have to vacuum the dust that fell on the floor. Finally you have to squeeze the trigger the whole time it’s in use—unlike, say, a gas pump, there doesn’t seem a way to lock the trigger so you can vacuum without squeezing it. If you have any kind of weakness in your hand arm or wrist this could be a problem. I will probably return and buy a different brand.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 27, 2024
Hello, we are sorry to see from your review that you have experienced multiple issues with the machine. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. This is not the experience Dyson strives to provide for its customers. We strive to provide the best experience for our customers. We are committed to ensuring the quality of our products and would like to investigate this further. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Mickey
Gender:Male
Verified Purchase:Yes
Just bought couple of weeks ago and battery dead after 7 minutes.
No, I would not recommend this to a friend.
Response from DysonBy Bhavvishal, Customer Service, October 1, 2024
Hello,
We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused due to the concern related to the power issue in your Dyson V8. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers.
We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused due to the concern related to the power issue in your Dyson V8. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers.
We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Lynn83
Verified Purchase:Yes
I bought this a month ago and my cleaning lady loves it.
Written by a customer while visiting Dyson