Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2 out of 5
4.2
(4,220 Reviews)
Open Ratings Snapshot
Rating breakdown 4,220 reviews
5 Stars
2,630
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product. 
(
2,456 out of 3,107
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Customer Rating
1 out of 5
1
Bad choice
on January 11, 2025
Posted by: Disappointed
Gender:Male
Verified Purchase:Yes
It doesn’t hold a charge. It doesn’t last a couple of minutes.
No, I would not recommend this to a friend.
User submitted photo
User submitted photo
User submitted photo
Response from DysonBy Ridhu SharmaCustomer ServiceJanuary 15, 2025
Hello,

We apologize for the inconvenience caused by the battery life of your Dyson vacuum. It's important to us that our products perform reliably, and we're sorry to hear that this hasn't been your experience. Your feedback is valuable, and we will share it with our product development team. Please reach out to our customer support team at askdysonUS@dyson.com so we can assist you further and find a solution to improve your experience.

Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
Insufficient battery life
on February 1, 2025
Posted by: Cosev
Gender:Female
Verified Purchase:Yes
Nice design, lightweight, good suction when on max, but a full charge only lasts 5-7 minutes, and that's not enough. Also have to keep pressing the trigger button for the machine to keep running, and there are only 2 modes, low and max.
No, I would not recommend this to a friend.
Response from DysonBy Customer ServiceHarpreet KFebruary 2, 2025
Hello Cosev, thank you for sharing your feedback on the Dyson V8. We appreciate your positive comments about the design, weight, and suction performance. We apologize for any inconvenience caused by the battery life, trigger button, and limited mode options. We understand how important these features are for your satisfaction, and we value your input as it helps us improve our products. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Harpreet K 
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
Terrible battery life
on February 2, 2025
Posted by: BCK1
Gender:Female
Verified Purchase:Yes
The battery life on this thing is terrible and I guess it’s my fault for not knowing that the power button must be held down the entire time in order to use it but that really stinks- instead of having an “on” “off” button. It does suction well.
No, I would not recommend this to a friend.
Response from DysonBy Customer ServiceHarpreet KFebruary 2, 2025
Hello, we appreciate your positive comment about its suction performance. We apologize for any inconvenience caused by the battery life and the need to continuously hold down the power button. We understand that this might have impacted on your overall experience. We understand how important it is to have a user-friendly and efficient product. To help you with better assistance, we request you to reach out to Dyson support channels through our official website by initiating chat and you can also connect with us on call (1-866-693-9766). Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Harpreet K
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Not satisfied
on May 14, 2025
Posted by: Tapia99
Gender:Male
Verified Purchase:Yes
I bought my wife this for Mother’s Day and the battery keeps over heating and not keeping charge as it says it should.
I would recommend this to a friend!
Response from DysonBy Customer ServiceRubaid KMay 24, 2025
Hello, we appreciate your feedback and are sorry to hear that the battery is overheating and not maintaining its charge as expected. We understand how frustrating this must be, especially after purchasing it as a gift for Mother’s Day. Dyson is committed to providing high-quality products, and we regret that your experience has not met expectations. If you’d like assistance with troubleshooting or exploring possible solutions, please reach out to Dyson support, we want to ensure that you receive the best possible experience with your product. We welcome customer insights and would love to learn more about your experience. Please feel free to email us at askdysonUS@dyson.com with the subject line "Dyson Review" for prompt attention to this matter. We will do our best to assist you in getting the issue resolved.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
so much faster without a cord!
on May 17, 2025
Posted by: bob5
Gender:Male
Verified Purchase:Yes
Moves easily under and around objects, and saves so much time not dealing with a cord. Efficient and affective.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Needs quality control. Does unit work b4 ship
on May 19, 2025
Posted by: Xx2020
Gender:Female
Verified Purchase:Yes
Haven’t been able to use it yet. Brand new and won’t turn on. Waited for battery charger 5-7 days. Didn’t work won’t ship it faster. Now waiting on battery another 5-7 days. Won’t ship this one sooner either. Do better!
No, I would not recommend this to a friend.
Response from DysonBy PriyaCustomer ServiceMay 20, 2025
Hello, thank you for sharing your feedback with us. We’re truly sorry to hear that you’ve been unable to use your brand-new machine and that delays in receiving the necessary parts have caused frustration. We understand how disappointing this situation must be, and we sincerely apologize for the inconvenience.
Your satisfaction is incredibly important to us, and we want to ensure you have the best possible experience with your Dyson product. We’d love the opportunity to look into this further and assist you in any way we can. If you'd like to explore troubleshooting options or require further support, please reach out to us at askdysonUS@dyson.com with "Dyson Review" in the subject line. Our team is here to help resolve this issue as quickly as possible.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Dyson vacs are great
on May 28, 2025
Posted by: Goldie
Verified Purchase:Yes
Love Dyson vacs. Husband bought the V8 Absolute for our home. He didn't realize we don't need the attachment for hard floors. Entire home is carpet. Only hard floor in kitchen. (Wish he would've told me before he bought this. I would've purchased V8, not V8 Absolute.)
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Dyson Cordless for Life
on May 29, 2025
Posted by: Greg25
Gender:Male
Verified Purchase:Yes
Purchased the Dyson V8 to replace my old Dyson DC44, What an Upgrade!
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
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