Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,333 Reviews)
Rating breakdown 4,333 reviews
5 Stars
2,689
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,506 out of
3,178)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Lori
Verified Purchase:Yes
I like the suction power. That works well. When we got the Dyson, we thought it came with the attachment for cleaning the couches, but it did not. We thought that was strange as there is a spot to hang it with the other attachment. I do not like that you have to keep pressing the on switch. This rubs up on by thumb and gave me a bruise believe or not. With that said I do not like how that part of the machine is designed. It should just be an on switch that you do not have to keep pressing to make the Dyson running. This is why I only gave 3 stars.
Response from DysonBy Customer Service, Rubaid K, October 16, 2025
Thank you for sharing your feedback. We are pleased that the suction power is working well for you, as delivering strong and consistent performance is central to our commitment. We regret that the absence of the couch-cleaning attachment and the design of the power switch did not meet your expectations. We understand how important comfort and convenience are in everyday use, and we appreciate you bringing these concerns to our attention. It is especially helpful to know that the placement of the switch caused discomfort during use. If you are open to it, we would be glad to explore ways to enhance your experience, whether through accessory recommendations, guidance on compatible attachments, or tips for more ergonomic handling. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson. We value your feedback and look forward to supporting you further.
Written by a customer while visiting Dyson
Posted by: Nette
Gender:Female
Verified Purchase:Yes
Battery life is not long enough to clean my house without having to stop and recharge.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 15, 2026
Thank you so much for your kind and positive feedback. It truly means a lot! We deeply appreciate the time you took to share your feedback, and we want to assure you that your input is valued and will be kept in mind moving forward. Your encouragement motivates us to continue providing the best support we can, and we are grateful for the trust you place in us.
Written by a customer while visiting Dyson
Posted by: Truebrit
Gender:Female
Verified Purchase:Yes
I bought this recently. It stays charged for ten minutes. I thought Dyson was top of the line but I don’t think that anymore. I am 85 and now I have the hassle of trying to return it🤬🤬🤬
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, May 14, 2026
Thank you for sharing the feedback. We apologize for the experience you have faced. Do not worry, we are here to help you. Once you have a moment, please connect with us via live chat or phone at Dyson.com so that we can assist you.
Written by a customer while visiting Dyson
Posted by: Anita
Verified Purchase:Yes
This is the best vacuum cleaner I have ever used! The suction & edging are spectacular. I have always used bagged vacuums & never thought I would ever go to a bag less vacuum but I am so glad I did! I highly recommend this vacuum to anyone & it’s so much easier to vacuum because it’s so lightweight!
Response from DysonBy Dyson Customer Service, June 22, 2026
Thank you so much for sharing your wonderful feedback. We are absolutely thrilled to hear that your Dyson V8 is the best vacuum cleaner you have ever used, and we are so glad you made the exciting switch to a bagless model. Your incredible feedback about the spectacular suction, edging, and lightweight design means the world to us.
Written by a customer while visiting Dyson
Customer Rating
5
Dyson is a great help I
on October 14, 2023
Posted by: Coconut Patti
Gender:Female
We appreciate the work our new Dyson 8 accomplishes. For us it quickly digests all the crumbs, loose soil, hair, etc that find their way to the floor. Dependable & easy to use.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
what is not to love
on October 14, 2023
Posted by: Nancylee
Gender:Female
my second Dyson. one for upstairs one for downstairs. have a dog and use it every single day. does the job with ease.cant think of one thing I would change.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: maple7
Gender:Female
Verified Purchase:Yes
My husband bought the Dyson a month ago. It does a great job, but the trigger for the ON position is awkward.
It becomes tiresome to hold onto and turns on when you don't want it on. Meaning when you grab the handle it turns on before you are prepared to use it.
It becomes tiresome to hold onto and turns on when you don't want it on. Meaning when you grab the handle it turns on before you are prepared to use it.
Written by a customer while visiting Dyson
Posted by: Attachment
Gender:Male
Verified Purchase:Yes
You do not have an attachment available for hard wood or tile flooring.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for sharing your feedback. We apologize for any inconvenience caused by the lack of an attachment for hardwood or tile flooring. Your insights are important to us, and we regret any disappointment you’ve experienced.
Please contact our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Thank you for sharing your feedback. We apologize for any inconvenience caused by the lack of an attachment for hardwood or tile flooring. Your insights are important to us, and we regret any disappointment you’ve experienced.
Please contact our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson