Hi, thank you for the review, we appreciate your time and effort. We are extremely worried that you had this experience with the Dyson V8 Origin+ Cordless Vacuum Cleaner. We truly apologize for any inconvenience caused to you due to suction, we can totally understand your sentiment. Its stiff nylon bristles drive into carpets to capture deep-down dirt. We strive to provide the highest quality products to our customers and care about their requirements. Please contact our Customer Support Channels to get the most suitable machine as per your needs and requirements, we would love the opportunity to assist you.

We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.

Hello, thank you for providing a review. We apologize for the inconvenience caused as you are facing a run-time issue, and you are also not satisfied with the design of the trigger. We can imagine how frustrating and disappointing this must be for you. This does not fall in line with the iconic service standards we aim to provide our customers. However, we strive to provide the best experience for our customers. Please be informed that the overall run time can increase and decrease depending on the power mode and tool being used. Dyson V8 gives 40 minutes run time on ‘Powerful’ mode and 7 minutes on ‘Max’ mode. Rest assured, we are committed to assisting you. We would also like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.

Hello, thank you for providing a review. We apologize for the inconvenience caused as you are facing a run-time issue with the machine. You have also experienced an issue with the bin of the machine which you found difficult to open. We can imagine how frustrating and disappointing this must be for you. This does not fall in line with the iconic service standards we aim to provide our customers. However, we strive to provide the best experience for our customers. Please be informed that the overall run time can increase and decrease depending on the power mode and tool being used. Dyson V8 gives 40 minutes run time on ‘Powerful’ mode and 7 minutes on ‘Max’ mode. We also understand that the price may seem high, but we assure you that it reflects the meticulous care, superior materials, and innovative technology that go into creating a product that meets the highest standards. Your satisfaction is our top priority, and we believe that the long-term benefits and durability of our product provide great value. Rest assured, we will resolve your issue as quickly as possible. We would also like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.