Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,333 Reviews)
Rating breakdown 4,333 reviews
5 Stars
2,689
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,506 out of
3,178)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Doggybusiness
Verified Purchase:Yes
I really like the Dyson. However, I do not like that you have to hold the button in while using, it's annoying. Perhaps for me more than others as I have carpel tunnel. Can't do and must return.
Response from DysonBy Priya, Customer Service, May 2, 2025
Hello, thank you for sharing your feedback with us. We’re glad to hear that you like your Dyson product, but we’re sorry that the button design has been inconvenient for you—especially given your carpal tunnel. We understand how frustrating this must be.
Your comfort and satisfaction are important to us, and we want to help you find the best solution. If you’re considering a return, we’d be happy to assist you with the process. Please feel free to email us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt attention.
Your comfort and satisfaction are important to us, and we want to help you find the best solution. If you’re considering a return, we’d be happy to assist you with the process. Please feel free to email us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt attention.
Written by a customer while visiting Dyson
Posted by: Josefina
Gender:Female
Verified Purchase:Yes
I bought the vacuum 2 weeks ago , doesn’t pick up chunks and the battery dies fast. The first time I used it thought something was wrong with the charger. I can only vacuum 10-15 min at a time. As soon as it hearts up it stops
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, May 5, 2025
Hello, thank you for sharing your feedback with us. We are sorry to hear about the difficulties you’ve experienced with the machine.
Your satisfaction is important to us, and we want to ensure you have the best possible experience with our products. We would like to investigate this further and perform troubleshooting to identify the root cause of the issue.
For detailed assistance, please feel free to email us at askdysonUS@dyson.com. In the subject line, please include: "Dyson Review" for prompt attention to this matter.
Your satisfaction is important to us, and we want to ensure you have the best possible experience with our products. We would like to investigate this further and perform troubleshooting to identify the root cause of the issue.
For detailed assistance, please feel free to email us at askdysonUS@dyson.com. In the subject line, please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
5
4th Dyson vacuum purchased
on October 13, 2023
Posted by: payton1949
Gender:Male
Over the years I have purchased for family or self several models. Both plug in and battery operated.
They do the job! They have always worked well.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Kate, 47
Gender:Female
Verified Purchase:Yes
My sister bought me a Dyson, I love it in general. I purchased an aftermarket gadget that allows you to keep it on without holding the trigger. Made all the difference. wish it was freestanding.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Kris
Gender:Female
Verified Purchase:Yes
Horrible battery, 5 minute max run time.
V8 absolute
V8 absolute
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 7, 2024
Hi,
We have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best Wishes,
Dyson Customer Support
We have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Peed off
Gender:Male
Verified Purchase:Yes
Taking it back. Not near worth the money. Won’t vacuumed carpet or rugs. Sure expected more. Wildly overrated
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 18, 2025
Hello,
We are sorry to hear that you're not satisfied with your Dyson vacuum cleaner. Your feedback is important to us, and we want to make things right. Please reach out to our customer care team at askdysonUS@dyson.com so, we can assist you with troubleshooting or discuss return/exchange options.
Best Wishes,
Dyson Customer Support
We are sorry to hear that you're not satisfied with your Dyson vacuum cleaner. Your feedback is important to us, and we want to make things right. Please reach out to our customer care team at askdysonUS@dyson.com so, we can assist you with troubleshooting or discuss return/exchange options.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Missy
Verified Purchase:Yes
My only regret is I haven’t bought one sooner! Didn’t realize my other vacuum was doing such a bad job! Attachments are the best! Stores very well!
Written by a customer while visiting Dyson
Posted by: SBTEX
Gender:Female
Verified Purchase:Yes
Did work out of the box. The battery wouldn’t charge. Dyson is sending a replacement charger. We’ll see if that does the trick
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, June 10, 2025
Thank you for sharing your experience. We are sorry to hear that your device didn’t work as expected right out of the box, and we understand how frustrating that must be. It’s good to hear that Dyson is sending a replacement charger, and we truly hope that resolves the issue for you. If you run into any further difficulties, please reach out to our customer support team, and we will be happy to help you. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Written by a customer while visiting Dyson