Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,630
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Kelly
Gender:Female
Verified Purchase:Yes
The suction on this vacuum is awesome! It would be the best vacuum ever if I had purchased one that was corded instead of cordless. The charge does not last long enough for me to vacuum my entire house at once and my house isn’t very big.
I would recommend this to a friend!
Response from DysonBy Customer Service, Rubaid K, October 3, 2025
Thank you for sharing your feedback. We are pleased that you are impressed with the suction power, delivering strong cleaning performance is central to our commitment. We regret that the battery life has not met your expectations, especially given your need to clean your entire home in one session. We understand how important uninterrupted runtime is, and we appreciate you bringing this to our attention. If you are open to it, we would be glad to explore ways to extend battery performance, such as optimizing cleaning modes or recommending usage practices that help maximize runtime. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Lmjrdvr
Gender:Male
Verified Purchase:Yes
I have been using this vacuum for three weeks, and honestly, it's performance is good but battery life is very poor, with fully charging only last about twenty minutes, I have to use it very fast or recharge to finish the job, and battery takes long time ro recharge.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 15, 2024
Thank you for providing a review of a Dyson experience. I am sorry to hear you are having difficulty and I would value the opportunity to provide further assistance with the concerns detailed in your review. Please feel free to email askdysonUS@dyson.com
Written by a customer while visiting Dyson
Posted by: Steal
Gender:Female
Verified Purchase:Yes
Love , love , love my vacuum! It does an amazing job, lightweight, great accessories,
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Sue1
Verified Purchase:Yes
Love it. My husband got it for me for my birthday. I love how light it is and easy to change heads. It is so convenient to have a quick, easy access, vacuum on the 1st floor of our house. i especially like the low & high power options - I use low on the hardwood floors and high on the carpets.Highly recommend it!
Written by a customer while visiting Dyson
Posted by: JSmith207
Gender:Female
Verified Purchase:Yes
Essentially I love my Dyson. I did buy a refurbished one and it seems that it doesn't keep it's charge very long. But my place is small so it doesn't matter that much.
I would recommend this to a friend!
Response from DysonBy Manpreet K, Customer Service, May 24, 2024
Hi, thank you for bringing this to our attention. We really appreciate your time and effort and are grateful that you liked the overall performance of your Dyson. However, we are extremely sorry for the inconvenience that you had to face with the battery runtime of Dyson V8 Cordless Vacuum. This is not the experience Dyson strives to provide for its customers. We strive to provide the highest quality products to our customers and care about their requirements. We would love to provide valuable feedback from our dear customers to our dedicated team to better the performance. Do not hesitate to contact our Customer Support Channels for any future queries.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: TAG007
Gender:Male
Verified Purchase:Yes
I replaced a DC44 with this model and I didn't expect much of a difference. I was wrong the V8 is better at what a vacuum should do. The tools are better and they attach and detach much easier than my DC44. Battery life is fine, I can do my whole 1500 sq ft home on one charge. I also purchased a hard floor tool with led lights and was pleased at how much it helped locate dirt and debris on my laminate floors.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Bunny2417
Gender:Female
Verified Purchase:Yes
This one is not as powerful as I expected. For the price, I was expecting more from it. My son has the V10 and raves about it. I was hoping this one would be comparable.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 16, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as our Dyson technology did not meet your expectations. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. Rest assured, we are dedicated to providing the best experience for our customers and are eager to resolve this issue. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
3
Some pros, definite cons-probably will return
on August 24, 2024
Posted by: Doodle73
Verified Purchase:Yes
I’ve had this for three weeks and there are definite pros and cons
Pro: lighter weight than my old upright, low profile so I can get under furniture, does decent job on low pile carpet and floor, like that I can detach and have a handheld vacuum for some jobs
Con: did a VERY poor job when I used the handheld to clean a modest amount of dirt in my car, picked up nearly zero dog hair from fabric, weight at the handle means it balances strangely, exhaust at the handle means it blows in your face especially when using as handheld, all the debris collects on one side of the dust chamber meaning you have to dump more frequently than it seems should be necessary, no filter bag means that when you empty the dust chamber you are inhaling that dust, if there is any medium to long hair in there whatsoever it gets wrapped around the metal filter and you have to reach in to pull out the clumps of dust that gather around it, and each time I empty the vacuum I then have to vacuum the dust that fell on the floor. Finally you have to squeeze the trigger the whole time it’s in use—unlike, say, a gas pump, there doesn’t seem a way to lock the trigger so you can vacuum without squeezing it. If you have any kind of weakness in your hand arm or wrist this could be a problem. I will probably return and buy a different brand.
Pro: lighter weight than my old upright, low profile so I can get under furniture, does decent job on low pile carpet and floor, like that I can detach and have a handheld vacuum for some jobs
Con: did a VERY poor job when I used the handheld to clean a modest amount of dirt in my car, picked up nearly zero dog hair from fabric, weight at the handle means it balances strangely, exhaust at the handle means it blows in your face especially when using as handheld, all the debris collects on one side of the dust chamber meaning you have to dump more frequently than it seems should be necessary, no filter bag means that when you empty the dust chamber you are inhaling that dust, if there is any medium to long hair in there whatsoever it gets wrapped around the metal filter and you have to reach in to pull out the clumps of dust that gather around it, and each time I empty the vacuum I then have to vacuum the dust that fell on the floor. Finally you have to squeeze the trigger the whole time it’s in use—unlike, say, a gas pump, there doesn’t seem a way to lock the trigger so you can vacuum without squeezing it. If you have any kind of weakness in your hand arm or wrist this could be a problem. I will probably return and buy a different brand.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 27, 2024
Hello, we are sorry to see from your review that you have experienced multiple issues with the machine. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. This is not the experience Dyson strives to provide for its customers. We strive to provide the best experience for our customers. We are committed to ensuring the quality of our products and would like to investigate this further. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson