Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,333 Reviews)
Rating breakdown 4,333 reviews
5 Stars
2,689
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,506 out of
3,178)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: jwm1300
Verified Purchase:Yes
I bought this a couple of months ago. A bit disappointed in the battery life and suction. It’s ok for hardwood floors but struggles on carpet. If you want a Dyson, stick with corded vacuums. I would not recommend this cordless vacuum.
Response from DysonBy Amandeep S, Customer Service, April 8, 2024
Hello , Thank you for providing a review. I really apologize for the experience you had with our Dyson cordless vacuum, and I feel sadden to know you are disappointed with the battery life and Suction power of your Dyson V8 vacuum. However, we strive to provide the best experience to our customers so we would like to look further into this concern to make your experience better moving forward. We would like to do troubleshooting on this to get into the root cause, for this I would request you to please contact our live support channels like chat support & call support. You may also reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Kaye
Gender:Female
Verified Purchase:Yes
I got my first Dyson which is a V8 a month ago. Not happy because battery runs out after an hour even if it is fully charged. Not expecting this kind of performance with this brand!
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 15, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as you are facing a run-time issue with the machine. We can imagine how frustrating and disappointing this must be for you. This does not fall in line with the iconic service standards we aim to provide our customers. However, we strive to provide the best experience for our customers. Please be informed that the overall run time can increase and decrease depending on the power mode and tool being used. Dyson V8 gives 40 minutes run time on ‘Powerful’ mode and 7 minutes on ‘Max’ mode. Rest assured, we are committed to assisting you. We would also like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Gbain
Gender:Female
Verified Purchase:Yes
I charge this and it only lasts maybe 20 minutes at a time. You have to hold the button the ENTIRE time your sweeping (never had a vacuum that did that). It won’t stand up on its own unless you drill the bracket into a wall to set it into. Very disappointed. The actual cleaning part does well but the other factors make it not great.
No, I would not recommend this to a friend.
Response from DysonBy Bhavvishal, Customer Service, October 2, 2024
Hello,
We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused due to the concern related to power time of your Dyson V8 Absolute, we can also understand you want to return your machine. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers.
We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused due to the concern related to power time of your Dyson V8 Absolute, we can also understand you want to return your machine. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers.
We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Terr
Gender:Female
Verified Purchase:Yes
I am not happy with my Dyson purchase, it doesn't seem to work as well as my last one that I have had for 6 years . It has a lot less power
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, May 5, 2025
Hello, We are sorry to hear that your Dyson V8 Absolute has not met your expectations, especially compared to your previous Dyson vacuum. While the V8 Absolute is designed for powerful suction and efficient cleaning, we understand that performance can feel different depending on prior models and usage. We would love to help troubleshoot any concerns and explore possible solutions. Please reach out to our customer support team—we’re here to assist you. Your feedback is valuable, and we appreciate you sharing your experience. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Harpreet
Written by a customer while visiting Dyson
Posted by: AnneV
Verified Purchase:Yes
I do like the performance and maneuverability of this machine. I hate the fact that I have to hold the power trigger all the time. And I also don’t like having to change the heads for carpet to wood floors.
Response from DysonBy Customer Service, Rubaid K, May 17, 2025
Hello, Thank you for sharing your thoughts with us! We are thrilled to hear that you appreciate the performance and maneuverability of the machine. We understand that holding the power trigger continuously and switching heads between different floor types may not be ideal for your needs. These design elements are meant to enhance control and efficiency, but we recognize that they may not suit every preference. Our team is dedicated to addressing these concerns, and we’ll use your input to make improvements. If you need further assistance or have more suggestions, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: ROADRUNNER
Gender:Male
Verified Purchase:Yes
MY WIFE AND I ONLY USED IT A COUPLE OF TIMES BUT WE ARE BOTH HAPPY THE WAY IT WORKS AND IS NICE AND LITE.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dyson V8
Verified Purchase:Yes
Great Stick Vacumm …. Easy to use, versatile and goes under anything… so easy to use my husband loves it!! My only thing is the battery life does not last long at all
Response from DysonBy Priya, Customer Service, June 2, 2025
Hello, thank you for sharing your experience with us! We're thrilled to hear that you and your husband love the vacuum's ease of use, versatility, and ability to reach under furniture. It’s great to know that it’s making cleaning more convenient for you.
We’re sorry to hear that the battery life has not met your expectations. Your feedback is important to us, and we would love the opportunity to look into this further. If you would like assistance or troubleshooting suggestions, please feel free to email us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt attention. Our team is here to help!
We’re sorry to hear that the battery life has not met your expectations. Your feedback is important to us, and we would love the opportunity to look into this further. If you would like assistance or troubleshooting suggestions, please feel free to email us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt attention. Our team is here to help!
Written by a customer while visiting Dyson
Posted by: On off
Verified Purchase:Yes
Have to hold on button. Unit should have an on/off switch
Written by a customer while visiting Dyson