Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,630
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Kris
Gender:Female
Verified Purchase:Yes
Horrible battery, 5 minute max run time.
V8 absolute
V8 absolute
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 7, 2024
Hi,
We have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best Wishes,
Dyson Customer Support
We have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Peed off
Gender:Male
Verified Purchase:Yes
Taking it back. Not near worth the money. Won’t vacuumed carpet or rugs. Sure expected more. Wildly overrated
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 18, 2025
Hello,
We are sorry to hear that you're not satisfied with your Dyson vacuum cleaner. Your feedback is important to us, and we want to make things right. Please reach out to our customer care team at askdysonUS@dyson.com so, we can assist you with troubleshooting or discuss return/exchange options.
Best Wishes,
Dyson Customer Support
We are sorry to hear that you're not satisfied with your Dyson vacuum cleaner. Your feedback is important to us, and we want to make things right. Please reach out to our customer care team at askdysonUS@dyson.com so, we can assist you with troubleshooting or discuss return/exchange options.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Missy
Verified Purchase:Yes
My only regret is I haven’t bought one sooner! Didn’t realize my other vacuum was doing such a bad job! Attachments are the best! Stores very well!
Written by a customer while visiting Dyson
Posted by: SBTEX
Gender:Female
Verified Purchase:Yes
Did work out of the box. The battery wouldn’t charge. Dyson is sending a replacement charger. We’ll see if that does the trick
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, June 10, 2025
Thank you for sharing your experience. We are sorry to hear that your device didn’t work as expected right out of the box, and we understand how frustrating that must be. It’s good to hear that Dyson is sending a replacement charger, and we truly hope that resolves the issue for you. If you run into any further difficulties, please reach out to our customer support team, and we will be happy to help you. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Written by a customer while visiting Dyson
Posted by: Lori
Verified Purchase:Yes
I like the suction power. That works well. When we got the Dyson, we thought it came with the attachment for cleaning the couches, but it did not. We thought that was strange as there is a spot to hang it with the other attachment. I do not like that you have to keep pressing the on switch. This rubs up on by thumb and gave me a bruise believe or not. With that said I do not like how that part of the machine is designed. It should just be an on switch that you do not have to keep pressing to make the Dyson running. This is why I only gave 3 stars.
Response from DysonBy Customer Service, Rubaid K, October 16, 2025
Thank you for sharing your feedback. We are pleased that the suction power is working well for you, as delivering strong and consistent performance is central to our commitment. We regret that the absence of the couch-cleaning attachment and the design of the power switch did not meet your expectations. We understand how important comfort and convenience are in everyday use, and we appreciate you bringing these concerns to our attention. It is especially helpful to know that the placement of the switch caused discomfort during use. If you are open to it, we would be glad to explore ways to enhance your experience, whether through accessory recommendations, guidance on compatible attachments, or tips for more ergonomic handling. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson. We value your feedback and look forward to supporting you further.
Written by a customer while visiting Dyson
Posted by: Nette
Gender:Female
Verified Purchase:Yes
Battery life is not long enough to clean my house without having to stop and recharge.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 15, 2026
Thank you so much for your kind and positive feedback. It truly means a lot! We deeply appreciate the time you took to share your feedback, and we want to assure you that your input is valued and will be kept in mind moving forward. Your encouragement motivates us to continue providing the best support we can, and we are grateful for the trust you place in us.
Written by a customer while visiting Dyson
Posted by: Kim C
Gender:Female
Verified Purchase:Yes
For the price I paid I would expect the battery to last longer than 15 minutes. Then it takes 3 to 4 hours to charge. And I just got it. Don’t waste your money.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, May 7, 2026
Thank you for sharing your feedback. We sincerely apologize for your frustration regarding the battery run time and charging duration. Please be assured that your satisfaction is our priority. If you encounter any performance issues, please reach out via live chat at dyson.com or call 866-693-9766. Our team is available Monday–Friday, 8:00 AM–8:00 PM CST, and Saturday, 9:00 AM–6:00 PM CST.
Written by a customer while visiting Dyson
Customer Rating
5
Dyson is a great help I
on October 14, 2023
Posted by: Coconut Patti
Gender:Female
We appreciate the work our new Dyson 8 accomplishes. For us it quickly digests all the crumbs, loose soil, hair, etc that find their way to the floor. Dependable & easy to use.
I would recommend this to a friend!
Written by a customer while visiting Dyson