Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,333 Reviews)
Rating breakdown 4,333 reviews
5 Stars
2,689
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,506 out of
3,178)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Jeep3100
Verified Purchase:Yes
My house is 1800 SF, all tile. The battery does not last for me to clean the floors and the takes hours to charge. Holding a trigger to turn the vacuum on is a feature that is uncomfortable.
Response from DysonBy Dyson Customer Service, June 12, 2026
Thank you for sharing your feedback, and we are truly sorry to hear that the battery runtime, charging duration, and trigger design are making it uncomfortable to clean your 1,800 sq. ft. home. To ensure your machine is performing exactly as intended and to explore comfort options that best suit your needs, please reach out to our team via Live Chat on our website or call our support line directly , so we can run a quick diagnostic on your battery health and help resolve this for you.
Written by a customer while visiting Dyson
Customer Rating
5
Guess we will just have to buy a new one every 6yr
on June 13, 2026
Posted by: bob27
Verified Purchase:Yes
Had to replace my V6 after the battery failed after 6 years and the replacement was almost as much as a new vacuum. Like how it empties compared to the V6.
Response from DysonBy Dyson Customer Service, June 15, 2026
Hi, thank you for sharing your experience. We are thrilled you prefer the new design over your previous V6! We aim for our parts to be a fair investment, and we appreciate your honest feedback on this.
Written by a customer while visiting Dyson
Posted by: D4857
Gender:Male
Verified Purchase:Yes
It’s has performed well and I like the V8 for functionality however I don’t like the empty process it doesn’t open the chamber for me!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, June 14, 2026
Thank you for sharing your feedback. We are pleased to hear that the functionality of your Dyson V8 Origin Extra is performing well. We regret that the emptying process has not met your expectations due to the chamber not opening properly. If you are open to it, please contact our chat or voice support team so we can assist you with your machine.
Written by a customer while visiting Dyson
Posted by: Brian
Gender:Male
Verified Purchase:Yes
I bought one for my daughter's birthday present and she loved it so much I also bought one for myself. This is great, convenient and super powerful, highly recommend
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, June 22, 2026
Thank you for sharing this with us. We’re glad to hear your daughter loved her machine and that you ended up getting one for yourself, too. It’s wonderful to know you’re both enjoying the power and convenience.
Written by a customer while visiting Dyson
Posted by: Issy68
Gender:Female
Verified Purchase:Yes
I’ve had the Dyson V8 for about 6 wks. It does a good job on both the carpet and hardwood. One thing I would like would be an on/off switch instead of having to hold the power on during vacuuming. I also have to wear gloves while vacuuming because the skin by my thumb becomes very irritated.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, June 23, 2026
Thank you for your feedback on the Dyson V8's performance and ease of use. We appreciate and assure you that we acknowledge your comments regarding the trigger switch and hand irritation to help us improve. If you face any performance issues, please contact us via live chat or call-1-866-693-9766, where our agents will gladly assist you.
Written by a customer while visiting Dyson
Posted by: Dddd
Gender:Female
Verified Purchase:Yes
No it is horrible no power and looses a charge fast. I purchased 2 and both the same!
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, May 16, 2024
Hi, thank you so much for your valuable feedback. We really appreciate your time and efforts. We are extremely worried that you had this experience with the Dyson V8 Cordless Vacuum. It is lightweight for quick, versatile cordless cleaning with Dyson’s latest hair de-tangling technology. We truly apologize for any inconvenience caused to you due to the trigger and we can totally understand your sentiment. We strive to provide the highest quality products to our customers and care about their requirements. We would love the opportunity to provide feedback to our dedicated team. Feel free to contact our Customer Support Channels regarding any further query or concern, we will be glad to assist you with it.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: jorge3695
Gender:Male
Verified Purchase:Yes
I had to return it. Did not turn on right out of the box.
Response from DysonBy Teanna, Voice of the Customer, January 23, 2024
We're sorry to learn that you're not having a 5-star customer service experience . We would do apologize, if you need any further assistance with the return, we would be glad to help.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Ward
Gender:Female
Verified Purchase:Yes
We were really excited to get this vacuum but we’ve been disappointed. It won’t stand on its own so you either have to lay it down and prop up somewhere if you need to live something while vacuuming. You have to hold the trigger down the whole time you are vacuuming so if you’re vacuuming the whole house then your hand will hurt. The suction is too hard to where it’s super hard to push on carpet- even in the regular setting. The battery also does not last long. This is not a functional vacuum. Very disappointing.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, March 19, 2024
We're sorry to learn that you're not having a 5-star experience with your V8™ machine. The trigger function is designed to conserve battery life, but it does have options that feature an on/off power switch if that is your preference. We'd love the opportunity to share with you how to adjust the suction power and advise on how to get the most run time out of the battery. We welcome you to reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson