Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,630
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: AnneV
Verified Purchase:Yes
I do like the performance and maneuverability of this machine. I hate the fact that I have to hold the power trigger all the time. And I also don’t like having to change the heads for carpet to wood floors.
Response from DysonBy Customer Service, Rubaid K, May 17, 2025
Hello, Thank you for sharing your thoughts with us! We are thrilled to hear that you appreciate the performance and maneuverability of the machine. We understand that holding the power trigger continuously and switching heads between different floor types may not be ideal for your needs. These design elements are meant to enhance control and efficiency, but we recognize that they may not suit every preference. Our team is dedicated to addressing these concerns, and we’ll use your input to make improvements. If you need further assistance or have more suggestions, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: ROADRUNNER
Gender:Male
Verified Purchase:Yes
MY WIFE AND I ONLY USED IT A COUPLE OF TIMES BUT WE ARE BOTH HAPPY THE WAY IT WORKS AND IS NICE AND LITE.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dyson V8
Verified Purchase:Yes
Great Stick Vacumm …. Easy to use, versatile and goes under anything… so easy to use my husband loves it!! My only thing is the battery life does not last long at all
Response from DysonBy Priya, Customer Service, June 2, 2025
Hello, thank you for sharing your experience with us! We're thrilled to hear that you and your husband love the vacuum's ease of use, versatility, and ability to reach under furniture. It’s great to know that it’s making cleaning more convenient for you.
We’re sorry to hear that the battery life has not met your expectations. Your feedback is important to us, and we would love the opportunity to look into this further. If you would like assistance or troubleshooting suggestions, please feel free to email us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt attention. Our team is here to help!
We’re sorry to hear that the battery life has not met your expectations. Your feedback is important to us, and we would love the opportunity to look into this further. If you would like assistance or troubleshooting suggestions, please feel free to email us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt attention. Our team is here to help!
Written by a customer while visiting Dyson
Posted by: On off
Verified Purchase:Yes
Have to hold on button. Unit should have an on/off switch
Written by a customer while visiting Dyson
Posted by: Doggybusiness
Verified Purchase:Yes
I really like the Dyson. However, I do not like that you have to hold the button in while using, it's annoying. Perhaps for me more than others as I have carpel tunnel. Can't do and must return.
Response from DysonBy Priya, Customer Service, May 2, 2025
Hello, thank you for sharing your feedback with us. We’re glad to hear that you like your Dyson product, but we’re sorry that the button design has been inconvenient for you—especially given your carpal tunnel. We understand how frustrating this must be.
Your comfort and satisfaction are important to us, and we want to help you find the best solution. If you’re considering a return, we’d be happy to assist you with the process. Please feel free to email us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt attention.
Your comfort and satisfaction are important to us, and we want to help you find the best solution. If you’re considering a return, we’d be happy to assist you with the process. Please feel free to email us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt attention.
Written by a customer while visiting Dyson
Posted by: Josefina
Gender:Female
Verified Purchase:Yes
I bought the vacuum 2 weeks ago , doesn’t pick up chunks and the battery dies fast. The first time I used it thought something was wrong with the charger. I can only vacuum 10-15 min at a time. As soon as it hearts up it stops
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, May 5, 2025
Hello, thank you for sharing your feedback with us. We are sorry to hear about the difficulties you’ve experienced with the machine.
Your satisfaction is important to us, and we want to ensure you have the best possible experience with our products. We would like to investigate this further and perform troubleshooting to identify the root cause of the issue.
For detailed assistance, please feel free to email us at askdysonUS@dyson.com. In the subject line, please include: "Dyson Review" for prompt attention to this matter.
Your satisfaction is important to us, and we want to ensure you have the best possible experience with our products. We would like to investigate this further and perform troubleshooting to identify the root cause of the issue.
For detailed assistance, please feel free to email us at askdysonUS@dyson.com. In the subject line, please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
5
4th Dyson vacuum purchased
on October 13, 2023
Posted by: payton1949
Gender:Male
Over the years I have purchased for family or self several models. Both plug in and battery operated.
They do the job! They have always worked well.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Kate, 47
Gender:Female
Verified Purchase:Yes
My sister bought me a Dyson, I love it in general. I purchased an aftermarket gadget that allows you to keep it on without holding the trigger. Made all the difference. wish it was freestanding.
I would recommend this to a friend!
Written by a customer while visiting Dyson