Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,333 Reviews)
Rating breakdown 4,333 reviews
5 Stars
2,689
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,506 out of
3,178)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I have only had this for a few weeks but has made my cleaning much easier. Under chairs and cabinets are no problem!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 22, 2026
Greetings! We are grateful for your taking the time to provide us with your feedback. We are thrilled to hear that, as a first-time owner, your new vacuum is making your cleaning routine much easier, and that maneuvering under chairs and cabinets is no problem at all!
Written by a customer while visiting Dyson
Posted by: Llh1
Gender:Female
Verified Purchase:Yes
Lightweight and perfect for my house! Cleans super well, great battery life, not terribly loud and easy to maneuver
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 28, 2026
We are absolutely thrilled to hear that your vacuum is lightweight, powerful, and the perfect fit for your home! Thank you so much for sharing your wonderful experience with its battery life and easy maneuvering, happy cleaning!
Written by a customer while visiting Dyson
Posted by: Meesha37
Gender:Male
Verified Purchase:Yes
The battery life is not great, it’s a good vacuum for spot cleaning but other than that the quality is not as expected for the brand. Rather disappointed in the purchase.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, May 31, 2026
Thank you so much for your feedback, and we truly appreciate you sharing your experience. We sincerely apologize for your disappointment regarding the battery life and quality, as this does not reflect the high standards expected of our brand. Please be assured that we stand behind our engineering and want to ensure you get the best performance from your machine. If you face any performance issues, please reach out via live chat at dyson.com or call us at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST.
Written by a customer while visiting Dyson
Posted by: Bob Mc
Verified Purchase:Yes
I have not been able to use it yet; first the charger had to be replaced and then the battery—which I am still waiting on.
Response from DysonBy Dyson Customer Service, June 2, 2026
Thank you for your feedback, and we truly appreciate your patience. We are so sorry for the delay with your charger and battery replacements, and we assure you we are committed to getting your machine working perfectly. Once it arrives, if you face any performance issues, please reach out via live chat or call us at 866-693-9766. We are available Monday to Friday (8:00 AM–8:00 PM CST) and Saturday (9:00 AM–6:00 PM CST) to help.
Written by a customer while visiting Dyson
Posted by: S Lud
Verified Purchase:Yes
I've had the Dyson V8 for 2 weeks and I am disappointed in the battery life. I am also disappointed that the dirt bin only fills on one side above the max line, and the other side is completely empty. Because of this, I have to empty several time in a single cleaning. Also the dust bin is very difficult to open to empty and even harder to return back into place. I have another Dyson model that works great and does not have any of these issues.
Response from DysonBy Dyson Customer Service, June 8, 2026
Hello there, thank you for sharing your feedback regarding your Dyson V8. We are very sorry to hear that your experience has been disappointing, especially since your other Dyson model works so well. We understand how difficult it is to deal with a short battery life, an unevenly filling dirt bin that requires frequent emptying, and a bin mechanism that is difficult to open and snap back into place. If you need assistance with troubleshooting these issues or exploring your options, please contact us via phone at 1-866-693-9766 or through Live Chat on our website.
Written by a customer while visiting Dyson
Posted by: katya
Gender:Female
Verified Purchase:Yes
Received my Dyson a few days ago, but it is not working. I am unable to charge the battery.
I hope to receive a replacement soon, as I am very disappointed with this issue.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, June 11, 2026
Thank you for sharing your feedback and for giving us the chance to help. We’re committed to making sure you enjoy your Dyson styling tools, and we appreciate your patience. If you’re happy to reach out, our live chat or voice support team is ready to assist. Your satisfaction matters deeply to us, and your input helps us improve every day. Thank you again for your review.
Written by a customer while visiting Dyson
Posted by: CJM1
Verified Purchase:Yes
The vacuum and technology work great, It's not the most ergonomic vacuum I've had and it top heavy.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, June 12, 2026
Thank you for sharing your honest feedback with us. We're glad to hear you’re enjoying the vacuum’s performance and technology, though we understand your thoughts on its ergonomics. At Dyson, we’re always listening and eager to improve. If you’d like to discuss your experience further or explore ways to make it even better, our live chat and voice support teams are ready to help. Your satisfaction means a lot to us, and we’re committed to making sure you get the most out of your Dyson product. Thank you once again for your review!
Written by a customer while visiting Dyson
Posted by: Jill
Verified Purchase:Yes
Works well. Dirt canister too small and is also not user friendly to open to release dirt. My old model was much better.
Response from DysonBy Dyson Customer Service, June 10, 2026
Thank you for your feedback. We’re pleased to hear you’re getting good suction from your machine. We understand that the dirt canister feels small and challenging to empty, and we appreciate you sharing your experience. If you’re open to discussing this further, our chat and voice support teams would be glad to help enhance your experience and share tips. Your satisfaction is important to us, and we’re always committed to making your Dyson product work better for you. Thank you again for your comments.
Written by a customer while visiting Dyson