Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,630
4 Stars
653
3 Stars
360
2 Stars
251
1 Star
326
79%of customers recommend this product.
(
2,456 out of
3,107)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: LDFJR
Gender:Male
Verified Purchase:Yes
Use it about a week and a half needs replacement battery already. I should’ve just returned it.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, March 28, 2026
Thank you for the feedback. We apologize for the inconvenience you've experienced due to the battery replacement, and we're committed to resolving your issue and making sure you get the support you need. For further assistance, please feel free to reach out to us by phone or chat support. We are here to help.
Written by a customer while visiting Dyson
Posted by: BDB54
Gender:Female
Verified Purchase:Yes
I bought this about 2 weeks ago, because I loved my old one. When dumping the entire canister comes off on the new one. My first one lasted for several years, which is why bought another one, but if this continues it will not last 6 months.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, March 31, 2026
Thanks for bringing this to our attention. We are sorry that the bin is giving you trouble, especially after such a positive experience with your first machine. We’d really like to help figure out what’s going on. Please get in touch with our support team via live chat or phone, so we can look into this together.
Written by a customer while visiting Dyson
Posted by: Keith
Verified Purchase:Yes
This is my second dyson and it won't be my last!
It is the absolute best vaccuum cleaner on the market. Excellent suction, is as advertised
I buy them when they go on sale!!!!!!
It is the absolute best vaccuum cleaner on the market. Excellent suction, is as advertised
I buy them when they go on sale!!!!!!
Response from DysonBy Dyson Customer Service, April 3, 2026
Hello, thank you for sharing your feedback. We are pleased to hear that the Dyson V8 Origin vacuum cleaner is delivering powerful suction and giving excellent performance. We really appreciate you as it's your second Dyson, and you intend to buy more in the future. This level of performance reflects our commitment to engineering machines that tackle even the most stubborn debris with precision and ease. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
Posted by: SoBeMom
Gender:Female
Verified Purchase:Yes
I would not have purchased this vacuum had I known you have to hold the trigger continuously while vacuuming. This is especially difficult for those of us with arthritis. I had to purchase a trigger lock made by a third party. Very disappointing waste of money.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, April 6, 2026
Thank you for taking the time to share your feedback. We are sorry to hear that the continuous‑hold trigger design has caused inconvenience, especially given the added difficulty it can create for those managing arthritis. Your experience is important to us, and we understand how frustrating it must feel to need a third‑party accessory for comfortable use. If you are open to it, we would be glad to explore ways to enhance your experience. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning tools. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Davi
Verified Purchase:Yes
Although I wish that my Dyson stayed on "High Power" for more than 7 minutes and did not need 5 hours to fully recharge, even a low power this machine is terrific. I fly through the apartment without worrying about tripping on a power cord, the suction is wonderful at any setting. It is highly maneuverable, the bin is easy to empty and I am astounded by how much the Dyson picks up in my clean apartment. Its noise level is very low and it is pretty easy to hold in your hand. So, in short, I recommend it.
Written by a customer while visiting Dyson
Posted by: Al indiana
Verified Purchase:Yes
Only runs for about 10 minutes before it needs recharge
Response from DysonBy Dyson Customer Service, April 10, 2026
Thank you for sharing your feedback with us; we appreciate you bringing this to our attention. Please accept our apologies for the frustration caused by the shorter runtime you are experiencing with your machine. We want to assure you that we are committed to resolving this for you and ensuring your vacuum performs as expected. If you continue to face any performance issues, please reach out to us via live chat or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST.
Written by a customer while visiting Dyson
Posted by: Dyson V8
Gender:Female
Verified Purchase:Yes
I received this item as a Christmas gift. We moved into our new house in March 2026. As soon as we settled, I started using my new Dyson V8. The battery does not last long at all. Maybe 5 to 7 minutes on regular suction. I’m so disappointed. Because it was a gift, I have no receipt to return the item. I’m stuck with a vacuum I don’t like. I really wish I would’ve got the Dyson V10.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Kaci
Gender:Female
Verified Purchase:Yes
I love the suction and power this vacuum has. The handle placement is a bit weird. You have to hold down the start button the whole time... Causes my hand to blister at my top thumb knuckle. I contemplated returning it. I decided to keep it since the suction is so great.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, April 17, 2026
Thank you for sharing your feedback with us. It is great to hear that you love the power and suction of your Dyson vacuum cleaner; however, we understand your difficulty with the handle. Your experience matters to us. We would love the opportunity to make this right for you. If you are comfortable reaching out, we kindly invite you to connect with our live chat or voice support team. They will be able to review your case in real time. Your satisfaction is important to us, and we remain committed to supporting you and ensuring you get the best experience.
Written by a customer while visiting Dyson