Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Average customer rating
4.2
(4,333 Reviews)
Rating breakdown 4,333 reviews
5 Stars
2,689
4 Stars
670
3 Stars
381
2 Stars
258
1 Star
335
79%of customers recommend this product.
(
2,506 out of
3,178)
Customer Reviews for Dyson - Refurbished Excellent - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
Posted by: Dyson 8
Verified Purchase:Yes
Returned it the day after purchase.
Battery drained after only 8 minutes of use.
Response from DysonBy Dyson Customer Service, February 14, 2026
Hi there, thank you for sharing your feedback. We're sorry your experience with your vacuum didn’t meet expectations, especially regarding the battery performance. If you’d like to discuss this further or need support, please contact us via live chat or call so that we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Beapea
Gender:Female
Verified Purchase:Yes
I bought this thinking it would be life changing. Don’t get me wrong, it’s a good vacuum but for the amount I spent, it could be a lot better. I like how it comes with the wall attachment so that it allows me to hang it to the wall while also charging it. The battery has a good run time. It’s very quick and easy to empty the canister and picks up dirt and hair nicely. it is lightweight which is nice, but I do feel like its a bit flimsy. I also wish it had lights on the front of the attachments so that I can see all the dirt more accurately. Also wish I didn’t have to hold the button down while vacuuming the entire time, I feel like I have carpal tunnel now.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 14, 2026
Thank you for sharing your honest feedback with us. We truly appreciate your detailed thoughts and are glad to hear you value the charging wall attachment, battery run time, and ease of use with your Dyson vacuum. We also take your suggestions on the overall build, LED lights on attachments, and the power button into account—as they help us in our ongoing effort to improve our machines. We understand your concerns and want you to feel completely satisfied with your purchase. If you’re open to it, we’d be glad to explore ways to enhance your experience. Please contact our chat or voice support team, and we’ll be ready to assist you directly. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson product. Thank you again for your valuable input.
Written by a customer while visiting Dyson
Posted by: KPPD
Verified Purchase:Yes
Battery run time is less than expected. I'm a bit disappointed.
Response from DysonBy Dyson Customer Service, February 20, 2026
Hello there, thank you for sharing your feedback. We understand how disappointing it can be when your machine’s battery run time doesn’t meet your expectations. If you need assistance or further support, please reach out via phone at 1-866-693-9766 or through Live Chat at http://ms.spr.ly/6422QXz3i . We're here to help.
Written by a customer while visiting Dyson
Posted by: Elle77
Gender:Female
Verified Purchase:Yes
Great vacuum horrible battery. Out of the box it lasted 13 -15 min on regular power and only 3-5 min on max power. If you don’t mind charging it for 3.5 hour to do another 13 minutes you might enjoy the V8.Called service they said there was nothing wrong with the battery. The description said up to 40 min. on regular power. Returned the vacuum did not need a “dust buster”.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 24, 2026
Thank you for your feedback and for sharing your experience with the Dyson V8. We understand how disappointing it can be when the battery doesn’t meet your expectations, especially when you hoped for longer run times. Your comments are valuable to us and help us continue improving. If you’re open to chatting with us, our live chat and voice support teams are always ready to assist—whether it’s troubleshooting, answering questions, or finding a solution together. Your satisfaction matters to us, and we’re committed to making your experience better, so please don’t hesitate to reach out. Thank you again for helping us grow.
Written by a customer while visiting Dyson
Posted by: Uncle Dave
Verified Purchase:Yes
We've used our Dyson V8 Origin for several weeks now and continue to be very pleased with its performance. The suction power is unbelievable!! It's puts every other vacuum we've had to shame. It hangs nicely in its charging station and is attractive there. We did have buy a crevice tool to help us out in a few areas and were surprised that it wasn't included originally. It's easy to empty, relatively easy to clean, and has been a great help in keeping our place clean. A great value for the price we paid.
Response from DysonBy Dyson Customer Service, February 27, 2026
Hi there, thank you for sharing your feedback. We’re thrilled to hear you’re so pleased with your Dyson V8 Origin and its impressive suction power. It’s great to know it stands out from your previous vacuums and that you find it both attractive and easy to use. We’re sorry to hear you were surprised the crevice tool wasn’t included originally, and we appreciate your resourcefulness in finding a solution. If you have any further questions or need support, please reach out to us through our live chat or give us a call, and we’ll do our best to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Ed1961
Gender:Male
Verified Purchase:Yes
I bought this one to replace my old Dyson. The old Dyson lasted for 12 years! This one works a lot better!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 2, 2026
Thank you so much for sharing your experience with us. We truly appreciate your feedback, and we’re delighted to hear that your new Dyson is performing even better than the one that served you well for 12 years. It’s wonderful to know the upgrade has made a positive difference, and we’re glad to have earned your continued trust. Thank you again for your input — we’re happy to have you as part of the Dyson family.
Written by a customer while visiting Dyson
Posted by: Toby
Gender:Female
Verified Purchase:Yes
I am hot happy with the vacuum it not charging all the time I go to use it and it not charged I leave it plugged in all the time
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, March 8, 2026
Hi, thank you for sharing your review and letting us know about your charging concerns. We appreciate your honesty and can see how this impacts your experience. Your satisfaction is very important to us. If you’re happy to connect, our live chat and voice support teams are ready to assist and help you get the best from your vacuum. We’d love the opportunity to turn things around and make your experience better. Thank you again for your valuable input and for choosing Dyson.
Written by a customer while visiting Dyson
Posted by: Kevinh 4570
Verified Purchase:Yes
After buying this unit , I decided to vacuum my carpet that had just been vacuumed by a highly touted other brand.The dust canister of my new Dyson was full of missed dirt.A true superior unit.
Response from DysonBy Dyson Customer Service, March 9, 2026
Hello there, thank you for sharing your experience! It’s great to hear that your new Dyson picked up so much dirt, even after your carpet had already been vacuumed by another well-known brand. That’s a clear sign of the power and performance you can expect from Dyson. We appreciate your feedback and are glad you’re seeing real results with your new unit. If you need any tips or support, we’re always here to help.
Written by a customer while visiting Dyson