Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,237 Reviews)
Rating breakdown 27,237 reviews
5 Stars
23,347
4 Stars
3,021
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Posted by: Joey
from Ohio
Expertise:Expert
Verified Purchase:Yes
Great performance and accessibility! Amazing camera! Lives up to every bit of the hype!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 12, 2025
Hi there Joey, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are loving the use of your new device, and finding so many enhanced features you love using every day. We have provided a link to the complete manual for your device to help you discover additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Shay
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
Replaced S21 with S25 Ultra. I love the phone except it doesnt have the same notification tones that the S21 had. Taking a long time to get used to new tones for text messages, snapchats and other notifications. I dont really like many of the new tones!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best gift ever !!
on December 8, 2025
Posted by: Burkehead98
The performance of this phone is stunning, fast clear and no problems game streaming !!! By far one of the strongest cameras on it I can clearly seethe whole display at full zoom with no problem focusing even wile moving!! Battery last longer then my controller batteries . Storage alone you wont need to worrie about it running low anytime soon its all around a great phone 10/10 strongly recommend 👌
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung
on December 8, 2025
Posted by: DontKnow
Samsung phones are not as good as they used to be by a fair shot. More hype than solid performance.
Response from Samsung USBy R&R Team, December 10, 2025
Hi there DontKnow, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important your phone is to you every day, and wanting to have the best possible experience every day. We have provided a link to the Samsung Support Team to assist you if you have questions, or believe your device is not operating as intended. We hope you'll reach out to us again in the future if you have additional details you would like to share with us about the features you feel have been changed or removed from you device, or features you would like to see going forward. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great and all it's features
on December 7, 2025
Posted by: Awesomehotdog
[This review was collected as part of a promotion.] Galaxy ai makes things so much faster! I can stream 10x faster when watching my favorite shows. I spend less time on my phone now because I can do everything faster
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
samsung s25 ultra
on December 7, 2025
Posted by: 1ajith
[This review was collected as part of a promotion.] So what is don't like in this phone is the complete flat screen I liked curved but it was not going to happen and also spen dosent have the Bluetooth
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Custom and solid tech
on December 7, 2025
Posted by: Jqowodj8
[This review was collected as part of a promotion.] I just swapped from the galaxies main co.petitor and this feels like a complete upgrade. So much customization options that work perfectly for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on December 7, 2025
Posted by: Paco202
[This review was collected as part of a promotion.] These exceptional phones offer remarkable battery life. I primarily utilize them for social media, and the 200MP camera captures stunning photographs. Among the valuable Galaxy AI features, Photo Assist stands out, particularly the Photo Eraser.
Value
5
Written by a customer while visiting Samsung US