Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,938 Reviews)
Rating breakdown 28,938 reviews
5 Stars
24,800
4 Stars
3,235
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great screen, Local Ai, awesome response.
on August 23, 2026
Posted by: Sabcom82
[This review was collected as part of a promotion.] I chose Galaxy S25 Ultra after using 3 years Galaxy S22 Ultra because of the most advanced chipset, Snapdragon 8 Elite which brings the exceptional performance to the phone and it has Ai.
The camera zoom at night beats any other phones in the market. It was a huge upgrade from S22 Ultra in terms of quality and resolution.
The camera zoom at night beats any other phones in the market. It was a huge upgrade from S22 Ultra in terms of quality and resolution.
During normal daily usage I switch the performance profile to "light" and I didn't notice losing performance and the phone stays cool and the battery lasts for a day.
Samsung Knox Security keeps the phone secure against undiscovered (Zero day) vulnerabilities.
Samsung Knox Security keeps the phone secure against undiscovered (Zero day) vulnerabilities.
Samsung Pass works perfectly fine, but I wish it worked and synchronized with my Non-Samsung windows 11 laptop.
( I already send the feature request to Samsung).
With Samsung Dex I can connect my phone through USB C to my docking station and my phone acts like a powerful computer ( you don't need to pay for Chromebook for basic or advanced tasks like office).
( I already send the feature request to Samsung).
With Samsung Dex I can connect my phone through USB C to my docking station and my phone acts like a powerful computer ( you don't need to pay for Chromebook for basic or advanced tasks like office).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate flagship experience
on August 23, 2026
Posted by: xBOSSx
[This review was collected as part of a promotion.] I chose the S25 Ultra because I needed a device that could handle everything I throw at it daily. I use it constantly for streaming HD shows, mobile gaming, and staying productive with work tasks on the go. The camera takes unbelievable photos, the battery easily lasts all day, and performance is ridiculously fast. Absolutely worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing performance and incredible camera!
on August 23, 2026
Posted by: Androiduser19y2
[This review was collected as part of a promotion.] I am so glad I chose the Galaxy S25 Ultra. The performance on this phone is fast, smooth, and handles everything effortlessly. The battery life is fantastic as well—it easily lasts all day, so I only have to charge it once near the end of the day. On top of that, the camera quality is outstanding, and the zoom feature lets you capture incredibly sharp, clear photos even from far away. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra – Absolutely Worth Every
on August 23, 2026
Posted by: MariaInHD
[This review was collected as part of a promotion.] The Samsung S25 Ultra is hands‑down the best phone I’ve ever owned. The design feels premium, the performance is unbelievably fast, and the camera system is on a whole different level. Photos come out crisp, vibrant, and professional-looking no matter the lighting. It genuinely replaces the need for a separate camera.
Battery life is phenomenal. I can go through a full day of heavy use — streaming, photos, social media, work apps — and still have power left. The display is stunning, super bright, and buttery smooth, making everything from videos to scrolling feel elevated.
What impressed me most is how seamless and intuitive everything feels. Multitasking is effortless, the AI features are actually useful, and the phone stays cool even when I’m pushing it hard.
Overall, the S25 Ultra delivers exactly what a flagship should: power, beauty, and reliability. A true 5‑star device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switching back to the S series!
on August 23, 2026
Posted by: Tinmar
[This review was collected as part of a promotion.] I've always been a believer of samsung. Everybody wanted me to switch, but i'm glad I chose to stick with Samsung i started off with the note 2 and stuck with samsung since. And then years later, when Samsung came out with the fold, I was a fan instantly, I started off with with the fold 3. One thing I did miss about the fold was that it did not come with a stylus pen, and I felt that came in handy. When it was time for my upgrade, I was about to get the fold 5, then, saw the promotion about the s twenty five and how that came with the stylus pen. So that's when I chose to go back to the S series. With the stylus pen, I find it easier for me to navigate work schedules to me, that that is the most useful part of the phone, and my wife loves. The camera features on my phone. Pictures are more clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pictures are excellent camera is wonky
on August 22, 2026
Posted by: JustJenny
[This review was collected as part of a promotion.] I LOVE my galaxy s25 ultra! The only problem I've been having is with the camera. The video shakes and clicks rapidly making it impossible to make any videos. However it only does this on one setting if I zoom in it stops. This also happens on closest setting for the back cameras. The front camera seems to be fine. Other than that the pictures are great. The camera is the reason I choose the Galaxy model and have for the last 10 years. The watch is on my wish list.
I've attempted to upload a video but it keeps telling me the format is unacceptable. I'm using a JPEG format.
I've attempted to upload a video but it keeps telling me the format is unacceptable. I'm using a JPEG format.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 22, 2026
Posted by: Wilson91
[This review was collected as part of a promotion.] Mainly use this phone to watch videos, tv or movies and the quality is great. I've had quite afew samsung phones and always excited for the next one to see what new features they put in. Glad I chose samsung and will continue to buy samsung products for the foreseeable future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 22, 2026
Posted by: Techlover1234
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I needed a flagship that could handle a demanding daily routine without slowing down. Between balancing work shifts, coursework, and gaming, this phone handles everything effortlessly.
The flatter display and rounded edges make holding it far more comfortable throughout long days, and the anti-reflective screen makes reading outdoors seamless. The Snapdragon processor delivers smooth, cool performance, and the battery easily lasts all day with power to spare. The built-in S Pen has become essential for jotting quick notes and managing daily tasks. I am extremely glad I chose to upgrade—it is easily the best device I have used.
The flatter display and rounded edges make holding it far more comfortable throughout long days, and the anti-reflective screen makes reading outdoors seamless. The Snapdragon processor delivers smooth, cool performance, and the battery easily lasts all day with power to spare. The built-in S Pen has become essential for jotting quick notes and managing daily tasks. I am extremely glad I chose to upgrade—it is easily the best device I have used.
Value
5
Written by a customer while visiting Samsung US