Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,227 Reviews)
Rating breakdown 27,227 reviews
5 Stars
23,342
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
This is a really good product, I enjoyed it.
on March 9, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] It's super handy for editing images, AI features, translating, and all that.
Value
5
Written by a customer while visiting Samsung US
Posted by: Rosie
Verified Purchase:Yes
I wish I didn't change models. Very cumbersome when switching from a Samsung note model
Response from Samsung USBy R&R Team, March 10, 2026
Hey Rosie, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that upgrading to a new device can come with a learning curve that can cause frustration as you adjust to the changes from one device to another. We have provided links to resources to help you discover the differences in your new device, align the settings to your preferences, and answer any questions you may have about your phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The masterclass of Ai in a handy package
on March 9, 2026
Posted by: SamsungisLove
[This review was collected as part of a promotion.] So i shifted from a Chinese phone to a samsung flagship this is my first samsung device and wow it's been an amazing one the s25 ultra is just too good with the screen and anti reflection coating and especially the galaxy ai features it offers the nosie supression for videos is my best feature as I work in a loud environment waiting for the next update to drop soon and it be loaded with more features and with such a strong and capable chip it will easily handle it without skipping a beat
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful phone
on March 9, 2026
Posted by: Tatto1
[This review was collected as part of a promotion.] This phone is great.... the camera with lenses great ... the first time I use pencil and isitvis great....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone currently available, the battery pe
on March 9, 2026
Posted by: LUMBREMX
[This review was collected as part of a promotion.] I currently use my Samsung S25 Ultra phone to contact my family, work, and everything related to my personal life. I also have my Samsung Watch 7 Ultra, which is a great help at the gym. I also have the Buds 3 Pro headphones, which I use all day at work; they are the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best!
on March 9, 2026
Posted by: Ash08445
[This review was collected as part of a promotion.] I don't really use Galaxy AI specifically but I thoroughly enjoyed using this phone this whole year. It's been a great phone. I highly recommend
Value
5
Written by a customer while visiting Samsung US
Posted by: Tyha
from Astoria Oregon
Expertise:Expert
Verified Purchase:Yes
It is exactly what they were wanting. They loves their S20 Ultra and were nervous about the switch but it is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hello Tyha, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that this device so perfectly aligns to your needs and wants from a device every day. Please, reach out to us again any time you have questions, or wish to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Dennis
from Woodbridge, VA
Expertise:Expert
Verified Purchase:Yes
Long battery life, and great performance. I recommend it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hi there Dennis, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the enhanced battery life and processing power of your device. We have provided a link to the complete manual for your device to help you discover additional capabilities like Galaxy AI. We have also provided a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US