Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,227 Reviews)
Rating breakdown 27,227 reviews
5 Stars
23,342
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
25,000
on March 10, 2026
Posted by: Bookies
Hi this is Erica Houston about my phone 📱 📲 thank for the great news 😊 😀 ☺️
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Hawthorne Ca
Expertise:Beginner
Verified Purchase:Yes
I didn't use it, but I'm pretty sure is a very good phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris Auman
Verified Purchase:Yes
This phone is overall a good upgrade over my previous phone, but I do miss not having iris scan as part of the biometrics offering
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from North Carolina
Expertise:Expert
Verified Purchase:Yes
I love the service of Samsung company, I love there Samsung phones futures and better than others company always Samsung bring new futures then other brands, I always like Samsung since I was 14 years old. And I use Samsung company phones since long time I use all kind phones keypad, qwerty keypad , slide keypad, etc. I still have Samsung i like to try and use new futures and phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good screen
on March 10, 2026
Posted by: 2960Va
[This review was collected as part of a promotion.] I used it for a year and really liked the screen..
Value
5
Written by a customer while visiting Samsung US
Posted by: Richie Persad
from Secaucus new jersey
Expertise:Beginner
Verified Purchase:Yes
Excellent product best purchase ever, i love my new phone , its a bit costly but needed
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brandon
Expertise:Expert
Verified Purchase:Yes
This is a way better upgrade than my old phone, really amazing quality and upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael
Verified Purchase:Yes
Nowhere near as easy an interface as my Motorola was. The number one need in s phone in my personal opinion.
Camera is terrible for nightime use with use of lighthouse I've ever seen. For this amount of money it's truly unreasonable. Extremely Bad on my specific phone.
Camera is terrible for nightime use with use of lighthouse I've ever seen. For this amount of money it's truly unreasonable. Extremely Bad on my specific phone.
Response from Samsung USBy R&R Team, March 10, 2026
Hello Michael, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it is when your device is not meeting your expectations in functionality. We have provided a link to an article to help you with the different camera settings and features available on your device, especially capturing the best possible photos and videos in darker environments. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US