Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,337
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
Mostly great
on March 13, 2026
Posted by: Pizzaman
[This review was collected as part of a promotion.] Overall a great phone. Easy to use. Great features. My only issue is it seems that with every update it resets to factory default. Thats what keeps me from giving a 5 star
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy feature
on March 13, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] My Galaxy is AI featured. Did not purchase for this feature but instead for the pen. Yet the Galaxy AI features have become just as overwhelmingly amazing as a phone you may write with, send emails, take screenshots, ask questions, and become even more creative an inventive with since using the "Galaxy AI"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on March 13, 2026
Posted by: AlchemicSin
[This review was collected as part of a promotion.] Have been enjoying my experience with the Galaxy s25 Ultra haven't dove into every single thing the phone offers but one of my favorite things is the capability of taking and recording professional pictures and video.
Like how I can take notes right on my screen with the stylus
The AI assist feature to navigate different topics of discussion or even different tasks very useful.
Like how I can take notes right on my screen with the stylus
The AI assist feature to navigate different topics of discussion or even different tasks very useful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, sturdy and what i expect.
on March 13, 2026
Posted by: ScottB
[This review was collected as part of a promotion.] Excellent quality, sturdy.And what I expect from a Samsung made product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on March 13, 2026
Posted by: LLVIBES1
[This review was collected as part of a promotion.] I love this phone I wish I had waited to buy it because I did not know that the new Galaxy AI version was coming out just a few months after purchasing this one. The only thing that I don't like about this phone is that the stylus is plastic. I have been purchasing samsung galaxy phones, what stylus is since they first came out because of issues with my hands and fingers. It's a bonus that it's an amazing phone that takes great pictures and videos. The options for the extra storage is a bonus two, which I always take up. In a nutshell, it's a mini computer and I love it. I can use it to stream and hook mixing equipment up to it. It is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is stunning and operates phenomenally
on March 13, 2026
Posted by: GalaxyMember
[This review was collected as part of a promotion.] Galaxies have always been my favorite phones. The added features like Galaxy Ai come in handy alot when you need them. Performance is amazing, long battery life, and stunning video playback. I use my device for gaming, TV, and pictures and it excels at them all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great use and resolution
on March 13, 2026
Posted by: Samsungluv46
[This review was collected as part of a promotion.] Good use for phone but the batteries in these phones wear out after 1.5 years with gaming. Wish that didn't happen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Reliable product
on March 13, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] I love my phone it has been good to me. Yes it's definitely time to upgrade. This device has helped out a lot.
Value
4
Written by a customer while visiting Samsung US